Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Timeline
Generic

Shyann Montoya

Santa Maria

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Private Dog Sitter

Eric Perez
Santa Maria
06.2022 - Current
  • Provided daily care and companionship for various dog breeds in private homes.
  • Maintained detailed records of feeding schedules and medication needs for each pet.
  • Ensured safe and engaging outdoor activities through proper leash handling and supervision.
  • Communicated effectively with pet owners about their dogs' behavior and health updates.
  • Administered medications and monitored health conditions as directed by pet owners.
  • Developed personalized feeding plans based on each dog's dietary requirements.
  • Implemented training exercises to reinforce good behavior during sitting sessions.
  • Managed multiple dogs simultaneously while ensuring their safety and well-being at all times.
  • Monitored pets closely while they are in my care ensuring their safety at all times.
  • Maintained communication with clients through phone calls and emails regarding pet care needs.
  • Stayed overnight at client's home if necessary providing company for their pet.
  • Administered medications or supplements as instructed by the owner.
  • Visited multiple homes within a single day ensuring each pet is given adequate attention.
  • Walked dogs for up to an hour per day, following owners' instructions on route and duration.
  • Cleaned pet areas including cages, litter boxes, beds.
  • Greeted clients and their pets in a friendly manner.
  • Fed and watered animals according to owner's instructions.
  • Transported pets safely from one location to another using appropriate safety restraints.
  • Observed animals for signs of illness or injury and reported any changes in behavior to the owner promptly.
  • Provided companionship for cats, rabbits, guinea pigs, and birds, playing with them and providing fresh food and water daily.
  • Responded quickly to emergency situations involving the health of the animal or property damage due to the animal.
  • Ensured that all supplies needed for pet-sitting were available before each job began.
  • Attended continuing education classes related to pet sitting and dog walking services.
  • Educated clients on proper nutrition for their pets based on breed type, age, activity level.
  • Took pets to veterinary appointments when needed.
  • Developed relationships with local veterinarians in order to provide assistance should an emergency arise.
  • Provided basic grooming services such as brushing and bathing dogs.
  • Kept detailed records of visits, noting all activities performed during each visit.
  • Developed long-term relationships with clients and bonded with animals through regular contact.
  • Offered animals exercise opportunities through walks and play activities.
  • Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
  • Coordinated with pet owners regarding care plans and preferences, ensuring tailored services.
  • Managed multiple pet care assignments simultaneously, demonstrating strong organizational skills.
  • Implemented pet owners' specific care routines, ensuring consistency in pets' schedules.
  • Developed strong bonds with pets, gaining their trust and ensuring a positive care experience.
  • Ensured safety of pets during outdoor activities, preventing accidents or escapes.
  • Managed overnight pet care, providing continuous companionship and security for pets.
  • Trained pets on basic commands and good behavior, reinforcing positive actions.
  • Utilized pet care apps and software to update owners with photos and reports on their pets' well-being.
  • Assisted in the integration of new pets into the home, easing transitions and minimizing stress.
  • Provided pet grooming services, including baths, brushing, and nail trims.
  • Educated pet owners on basic pet care and wellness, sharing insights and recommendations.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Fed and watered animals in care, following special diets and regular medication administration schedules.
  • Played with dogs and cats to maintain socialization and reduce stress.
  • Administered medications to animals.
  • Cleaned and sanitized equipment and surfaces to protect animal and staff health.
  • Taught animals sit, stay and other basic commands.
  • Socialized animals to prepare for adoption.
  • Screened individuals interested in adopting pets.
  • Assessed animals for injury and illness.

Cook

Vally Oaks Postal Acute
Santa Maria
05.2021 - Current
  • Prepared meals following dietary guidelines and resident preferences.
  • Maintained cleanliness of kitchen equipment and work areas.
  • Assisted in menu planning to ensure variety and nutritional balance.
  • Trained new kitchen staff on food safety and preparation techniques.
  • Collaborated with nursing staff to accommodate special dietary needs.
  • Monitored food inventory and reported shortages to management.
  • Implemented proper storage procedures for food items to ensure freshness.
  • Supported kitchen operations during peak meal times for efficiency.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Chopped, diced and sliced vegetables and fruit ahead of rush periods.
  • Used standardized recipes and other instructions to prepare food.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Organized storage areas for efficient usage of space.
  • Carried pans and trays of food to and from work stations, stove, and refrigerator.
  • Managed portion control using correct utensils during preparation and plating.
  • Resolved customer complaints regarding food quality or services provided.
  • Coordinated orders to expedite food from kitchen according to cook time and delivery time.
  • Set up and performed initial prep work for soups, sauces, and salads.
  • Retained consistent quality and high accuracy when preparing identical dishes every day.
  • Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
  • Adjusted seasonings of dishes during cooking process in order to enhance flavors.
  • Performed basic administrative duties such as inventory management, ordering supplies.
  • Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Set up work stations prior to opening to minimize prep time.
  • Checked completed orders for correct quantity and quality.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Handled advanced thawing and food pre-preparation for upcoming meals.
  • Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Distributed food to service staff for prompt delivery to customers.

Dietary Aide

Valley Oaks Postal Acute
Santa Maria
05.2021 - Current
  • Prepared and served nutritious meals to residents in a timely manner.
  • Assisted with meal planning by following dietary guidelines and resident preferences.
  • Maintained cleanliness and organization in dining areas and food preparation spaces.
  • Collaborated with kitchen staff to ensure efficient meal service operations.
  • Monitored food temperatures and storage conditions to meet safety standards.
  • Provided support to dietitians by documenting resident dietary needs accurately.
  • Communicated effectively with residents to enhance their dining experience.
  • Participated in training new staff on food handling and sanitation procedures.
  • Set up trays and food service carts to deliver food to residents.
  • Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
  • Served food and snacks according to planned menu and patients' diet orders.
  • Cleaned and sanitized kitchen equipment and surfaces.
  • Maintained a safe working environment by following all safety protocols.
  • Followed dietary procedures in accordance with established policies.
  • Treated patients and team members with dignity and respect.
  • Prepared and served meals according to dietary guidelines.
  • Delivered snacks to nurse station for distribution to specific residents.
  • Engaged with residents to provide positive and enriching experiences.
  • Stocked supplies in dining areas as needed.
  • Informed supervisor about any changes in patient's dietary needs or preferences.
  • Worked closely with dietitians to ensure proper nutrition for each resident and patient.
  • Assisted with preparation of snacks and other light meals.
  • Monitored expiration dates on products and disposed of any spoiled or expired foods.
  • Assisted in the ordering, receiving, storage, and inventory of food items.
  • Worked closely with team members to update cleaning protocols and increase aide efficiency.
  • Greeted visitors entering the kitchen area, provided them with information about services offered, and directed them accordingly.
  • Checked temperatures of hot food before serving it to patients and residents.
  • Assisted in menu planning based on resident and patient preferences and dietary requirements.
  • Gathered soiled tablecloths and dietary linens and delivered to laundry.
  • Kept records of meal service for accurate billing.
  • Operated kitchen equipment safely and efficiently.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Packaged and bagged cooked food and prepared items.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Directed patrons to restrooms and other amenities within facility.

Family Babysitter

Alysia Palomeno
Santa Maria
02.2022 - 05.2024
  • Supervised children during playtime and educational activities.
  • Prepared healthy meals and snacks for children throughout the day.
  • Organized engaging games and crafts to stimulate creativity and learning.
  • Ensured a safe environment by monitoring children closely at all times.
  • Assisted with homework and provided guidance on school projects.
  • Managed bedtime routines, including reading stories and settling children down.
  • Developed personalized schedules to accommodate each child's preferences and needs.
  • Provided a safe, nurturing environment for the children while parents were away.
  • Put babies down for naps or bedtime routines following parent's instructions.
  • Kept track of daily activities of the children including meals eaten, naps taken.
  • Took children out on walks or to playgrounds to encourage physical activity.
  • Changed diapers as needed.
  • Bathed and dressed infants and toddlers.
  • Enforced rules set by the parents regarding television time, toys, snacks.
  • Created nurturing, safe environments to promote emotional, social, and intellectual growth.
  • Observed children during snack time to prevent choking.
  • Read books to promote language development.
  • Read books to the kids before bedtime or during quiet time.
  • Monitored playtime to prevent overuse of technology, television, or other influences.
  • Encouraged positive social interactions among the children through play dates or group outings.
  • Greeted children when they returned home from school and helped them with homework assignments.
  • Provided transportation for kids to after-school activities.
  • Cared for children of various ages and assisted with feeding, dressing and daily activities.
  • Helped complete homework, school projects and chores.
  • Organized various activities, games, crafts and outings to keep children entertained.
  • Balanced schedules to promote optimal rest, play and educational periods.
  • Maintained safe play environment.
  • Maintained organized and clean classroom and play areas.
  • Observed and monitored children's play activities.
  • Dressed children and changed diapers.
  • Taught children how to complete basic crafts such as paintings, drawings and decorations.
  • Identified signs of emotional or developmental problems in children to alert parents or guardians.
  • Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
  • Cared for children in institutional settings.

cashier

Sweets by the Beach
Grover Beach
02.2019 - 11.2020
  • Processed customer transactions using point-of-sale system efficiently.
  • Maintained cleanliness and organization of checkout area consistently.
  • Assisted customers with product selections and inquiries promptly.
  • Managed cash register operations, including balancing drawer daily.
  • Collaborated with team members to ensure smooth store operations.
  • Handled customer complaints and issues with professionalism and care.
  • Stocked shelves with merchandise, ensuring product availability for customers.
  • Promoted seasonal specials and loyalty programs to enhance sales opportunities.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Followed company security procedures for handling large sums of money.
  • Answered customer inquiries regarding store policies and procedures.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Helped with purchases and signed customers up for rewards program.
  • Discounted purchases by scanning and redeeming coupons.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Used suggestive selling techniques to promote add-on sales.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Maintained work area and kept cash drawer organized.
  • Processed customer payments quickly and returned exact change and receipts.
  • Built and maintained productive relationships with employees.
  • Answered customers' questions and provided information on store procedures or policies.
  • Offered customers carry-out service at completion of transaction.
  • Checked personal identifications during alcohol and tobacco sales.
  • Adhered to social distancing protocols and wore mask or face shield.

Education

High School Diploma -

ARROYO GRANDE HIGH SCHOOL
Arroyo Grande, CA
06-2020

Skills

  • Animal care
  • Medication administration
  • Behavior training
  • Safety supervision
  • Dietary planning
  • Customer communication
  • Time management
  • Problem solving
  • Dog walking expertise
  • Team collaboration
  • Playtime engagement
  • Behavior management
  • Food safety
  • Meal preparation
  • Menu planning
  • Dietary compliance
  • Customer service
  • Food pairing
  • Stock management
  • Sanitation
  • Food handling

Affiliations

  • bakey
  • cooking
  • harder worker
  • flexible
  • willing to learn new things
  • will cover any shifts
  • friendly
  • will work weekends

Accomplishments

  • was in leadership in high school
  • got employee of the month
  • did 360 hours of volunteer work

Certification

  • food handlers

Languages

English
Full Professional

Timeline

Private Dog Sitter

Eric Perez
06.2022 - Current

Family Babysitter

Alysia Palomeno
02.2022 - 05.2024

Cook

Vally Oaks Postal Acute
05.2021 - Current

Dietary Aide

Valley Oaks Postal Acute
05.2021 - Current

cashier

Sweets by the Beach
02.2019 - 11.2020

High School Diploma -

ARROYO GRANDE HIGH SCHOOL
Shyann Montoya