Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shyan Ogima

Thunder Bay,ON

Summary

Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable [Job Title] successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Sandwich Artist

Mr Sub
10.2022 - Current
  • Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
  • Expedited order processing for increased efficiency in high-volume periods.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Collaborated with team members to maintain a smooth workflow during busy hours.

PSW

Pioneer Ridge Retirement Center
03.2022 - 01.2024
  • Improved patient satisfaction by providing compassionate and personalized care.
  • Enhanced patient comfort by assisting with daily living activities such as bathing, dressing, and grooming.
  • Ensured medication adherence for patients by administering prescribed medications on time and monitoring their effects.
  • Reduced risk of falls by consistently conducting safety checks in the home environment and implementing preventive measures.
  • Maintained a safe environment for patients by following proper infection control procedures during personal care tasks.

PSW

Lakehead Mannor
01.2012 - 06.2016
  • Improved patient satisfaction by providing compassionate and personalized care.
  • Enhanced patient comfort by assisting with daily living activities such as bathing, dressing, and grooming.
  • Ensured medication adherence for patients by administering prescribed medications on time and monitoring their effects.
  • Reduced risk of falls by consistently conducting safety checks in the home environment and implementing preventive measures.
  • Promoted independence among patients by developing individualized care plans that focused on their unique needs and abilities.

Early Childhood Educator

Enoch Cree Nation
07.2014 - 03.2016
  • Enhanced student learning by incorporating hands-on activities and real-world examples in lesson plans.
  • Boosted children''s social skills development through group projects and collaborative games.
  • Improved literacy rates by implementing targeted reading interventions and guided reading sessions.
  • Supported children with special needs, creating customized learning strategies to accommodate various abilities.

Education

No Degree - Personal Support Worker

Everest
Thunder Bay, ON
10.2010

Skills

  • Food Service Standards
  • Food Preparation
  • Menu Memorization
  • Station Setup
  • Money Handling
  • Quality Control Measures
  • Task Prioritization
  • Teamwork and Collaboration
  • Time Management
  • Heavy Lifting
  • Patience and Empathy
  • Multitasking and Prioritizing

Languages

English
Full Professional

Timeline

Sandwich Artist

Mr Sub
10.2022 - Current

PSW

Pioneer Ridge Retirement Center
03.2022 - 01.2024

Early Childhood Educator

Enoch Cree Nation
07.2014 - 03.2016

PSW

Lakehead Mannor
01.2012 - 06.2016

No Degree - Personal Support Worker

Everest
Shyan Ogima