Shyam Menon
Kitchener,Ontario
Summary
Dynamic and technically adept cybersecurity professional with a strong educational background and hands-on experience in IT infrastructure. Seeking an opportunity to apply my passion for networking and cybersecurity, enhance my skills in incident response and customer support, and contribute to the team's success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
FID Sector Business Command Centre Intern
Reliance Industries Limited
- Utilized Tableau for data analysis and visualization, contributing to project discussions and virtual meetings
- Demonstrated proficiency in IT protocols and hands-on experience with IT infrastructure
- Exhibited excellent communication skills, both verbal and written, in providing technical support and collaborating within a team environment.
Intern
Reliance Industries Petrochemical
06.2019 - 07.2019
• Utilized Tableau for data analysis and visualization, contributing to project discussions and virtual meetings.
• Demonstrated proficiency in IT protocols and hands-on experience with IT infrastructure.
• Exhibited excellent communication skills, both verbal and written, in providing technical support and collaborating within a team environment.
- Developed effective improvement plans in alignment with goals and specifications.
- Supported with creating project marketing materials to promote services.
- Collected, arranged, and input information into database system.
Part-time Personal Shopper
Loblaws-RCSS
09.2022 - 08.2023
- Managed E-commerce orders efficiently, ensuring accuracy and timely delivery
- Provided exceptional customer service, resolving inquiries and issues promptly
- Supervised cashier operations, demonstrating strong communication skills and troubleshooting abilities.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
Part-time Personal Shopper
Loblaws-RCSS
09.2023 - Current
Education
Bachelor of Engineering in Electronics and Telecommunication -
Mumbai University
06.2021
Post Graduate Diploma in Cyber Security -
Saskatchewan Polytechnic
06.2023
Graduate Certificate - Project Management
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON04.2024
Skills
- Knowledge and understanding of TCP/IP Network Fundamentals
- Proficient in Network routing, switching & troubleshooting
- Familiarity with operating systems- Windows, Mac, & Linux
- Firewall administration and management
- Basic knowledge and understanding of scripting
- Familiarity with AWS, Azure, GCP cloud platforms
- Exposure to software tools such as HTML & CSS
- Familiarity with SIEM technologies-Splunk
- Basic understanding of EDR other enterprise security tools
- Experienced with Office 365, JIRA ITSM
- Familiarity with industry standard frameworks such as NIST CSF, ISO 27001 and COBIT
Projects
IOT Based Traffic Signal Automation By Sensing And Detecting Traffic Intensity Through IR Sensors: Developed a system circuit to automate traffic signals based on traffic density using IOT, microcontroller, RF transmitter-receiver, and IR sensors. Implemented an additional traffic light for emergency vehicles, controlled through radio frequency communication with built-in switches in emergency vehicles. Utilized Thing-Speak open-source IOT application for data storage and visualization., Mumbai, India
Demonstrated cybersecurity awareness through a college project "Authentication Security Solutions" emphasizing password protection, OTP verification, and Multifactor Authentication. Developed a user registration and login process with secure storage of user credentials using hashing encryption algorithms., Saskatoon, Saskatchewan
Soft Skills
- Effective Communication
- Self-motivated and passionate about learning
- Customer Service Orientation
- Strong team player with critical thinking and problem-solving abilities
- Quick Learner
- Resilience
Certification
- Fortinet Network Security Expert 1
- Fortinet Network Security Expert 2
- Fortinet Network Security Expert 3
- Pursuing CompTIA Security+ (SY0-701)
Languages
English
Full Professional
Timeline
Part-time Personal Shopper
Loblaws-RCSS
09.2023 - Current
Part-time Personal Shopper
Loblaws-RCSS
09.2022 - 08.2023
Intern
Reliance Industries Petrochemical
06.2019 - 07.2019
FID Sector Business Command Centre Intern
Reliance Industries Limited
Bachelor of Engineering in Electronics and Telecommunication -
Mumbai University
Post Graduate Diploma in Cyber Security -
Saskatchewan Polytechnic
Graduate Certificate - Project Management
Conestoga College Institute of Technology And Advanced Learning
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