Shweta Sethi
Etobicoke,Ontario
Summary
To secure a challenging position that utilizes my years of experience, while allowing the opportunity to grow professionally. I offer strong interpersonal skills to develop global customer solutions with thought leadership and integrity, excellent interpersonal, oral, written communication and presentation skills, functioning well both independently and collaboratively with an outgoing personality. My goal is to become a valued asset.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Insurance Broker
Primeservice Insurance
01.2023 - Current
- Closed average per week after implementing new brokerage program.
- Developed sales leads from direct referrals, networking and targeted marketing campaigns.
- Planned and led improvements to stop-loss delivery and reporting tools.
- Met with prospective customers and business owners in homes, businesses and other settings.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
Security Guard
ESM
03.2020 - 06.2022
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Responded quickly to incidents and assessed active situations for security concerns.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Managed over 100 people in line during a pandemic.
- Responded quickly to emergency situations to assess and deflect issues.
Insurance Agent
| Toronto-Dominion Bank
12.2021 - 05.2022
- Promote and sell a variety of insurance products
- Ensure that all medical and other necessary forms are filled out and filed
- Introduce clients to all available insurance policy options and clearly explain them
- Follow up on claims filed by clients
- Calculate premiums based on medical information and other discussed factors
- Process all insurance policy requests
- Arrange a payment method with the insured in writing
Security Supervisor
Logixx Security
07.2020 - 11.2021
- Supervise/Manage a team of Security/Concierge professionals
- Onsite audit and quality control inspections
- Recorded incident reports with detailed accounts of occurrences.
- Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
- Collaborated with management to develop security policies and procedures.
Security Guard
ESM
01.2019 - 06.2020
- Answered all incoming security telephone lines including the complex emergency telephone line.
- Dispatched Security Guards to incidents, requests for assistance, emergencies, etc
- Logged details of radio transmission, telephone calls and verbal instructions
- Guards, Management, Customer Service and Maintenance staff
- Maintained control of access to and from the property
- Logged details of radio transmission, telephone calls and verbal instructions
Office Assistant
Kiki Kreations
01.2018 - 10.2018
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Assisted with budgeting and financial management to keep office operating within budget.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Created and maintained detailed records of all office activities.
- Coordinated travel arrangements for staff members.
- Monitored and tracked budgets and expenses.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Input data into spreadsheets and databases.
Education
Bachelors of commerce - Management
Panjab University
06.2017
Post Graduate Diploma - Business Managment-International Business
Lambton College of Applied Arts And Technology
Mississauga, ON08.2019
Skills
- Performance Improvement
- Effective Presentations
- Customer Relations
- Market Research
- Outreach Initiatives
- Needs Understanding
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
RIBO LEVEL 1
Timeline
Insurance Broker
Primeservice Insurance
01.2023 - Current
Insurance Agent
| Toronto-Dominion Bank
12.2021 - 05.2022
Security Supervisor
Logixx Security
07.2020 - 11.2021
Security Guard
ESM
03.2020 - 06.2022
Security Guard
ESM
01.2019 - 06.2020
Office Assistant
Kiki Kreations
01.2018 - 10.2018
Bachelors of commerce - Management
Panjab University
Post Graduate Diploma - Business Managment-International Business
Lambton College of Applied Arts And Technology
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