Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

SHWETA JASUJA

Mississauga,ON

Summary

Proven track record in enhancing operational efficiency and customer satisfaction at No Frills, demonstrating exceptional teamwork and collaboration alongside data entry proficiency. Achieved significant improvements in inventory management and customer service, leveraging skills in store maintenance and front desk supplies management to exceed employer expectations.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Floor Clerk

No Frills
06.2022 - Current
  • Managed returns processing efficiently, expediting refunds or exchanges while keeping detailed records for future reference or analysis purposes.
  • Improved inventory management by conducting regular stock audits and maintaining accurate records.
  • Minimized loss due to theft or damage by monitoring security cameras regularly and adhering to strict entry regulations for authorized personnel only.
  • Enhanced customer satisfaction with timely delivery of products to designated departments or storage areas.
  • Provided exceptional customer service by addressing concerns and resolving issues promptly.
  • Facilitated successful end-of-day procedures by performing thorough checks on outgoing shipments, ensuring accuracy and completeness before transit.
  • Aided supervisors in analyzing inventory data, identifying trends, making informed decisions for better resource allocation and purchasing strategies.
  • Demonstrated adaptability by performing a range of tasks, including data entry, inventory control, and customer assistance when necessary.
  • Collaborated with team members, ensuring a smooth workflow in the warehouse and meeting daily targets.
  • Supported sales associates in locating items promptly, resulting in improved customer experience and increased sales.
  • Optimized floor layout, enabling easy access to popular products and improving overall store appearance.
  • Assisted in warehouse organization for streamlined product retrieval and efficient order fulfillment.
  • Contributed to effective communication among team members through clear reporting of issues and concerns.
  • Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.
  • Identified and tracked slow-moving inventory, recommended promotions and determined optimal replacements.
  • Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.
  • Greeted store customers and discussed needs.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Greeted customers and directed to requested products.

Front Desk Supervisor

Tim Hortons
04.2023 - 11.2023
  • Trained new employees on front desk operations, ensuring they were well-prepared for their roles and responsibilities.
  • Trained new staff on correct procedures, compliance requirements, and performance strategies.
  • Provided exceptional customer service, leading to positive online reviews and repeat business from satisfied guests.
  • Resolved guest complaints with tact and diplomacy, maintaining a positive image for the hotel brand.
  • Communicated regularly with management on front desk performance, identifying areas for improvement or growth opportunities.
  • Implemented an organized filing system for important documents, streamlining record-keeping practices at the front desk.
  • Monitored inventory levels of office supplies, placing orders as needed to avoid shortages or delays in daily tasks.
  • Maintained accurate financial records by balancing cash drawers daily and conducting regular audits of transactions at the front desk area.

Welding Machine Operator

F&P Mfg., Inc
08.2022 - 03.2023
  • Improved overall productivity by effectively prioritizing tasks based on project deadlines and specifications.
  • Ensured timely delivery of finished products by coordinating efficiently with logistics team members on shipping schedules and requirements.
  • Contributed to team success, collaborating effectively with colleagues on various welding projects.
  • Provided valuable input during planning stages, offering insights from extensive experience as a Welding Machine Operator.
  • Maintained clean work area, adhering to company safety standards to minimize workplace accidents.
  • Ensured high-quality welds by consistently following proper welding procedures and safety protocols.
  • Achieved consistent quality control by inspecting finished welds and making necessary adjustments as required.
  • Reduced material waste for better cost management through accurate measurement and cutting of materials.
  • Optimized machine performance by conducting regular maintenance checks and troubleshooting issues as needed.
  • Enhanced production efficiency by implementing precise welding techniques and machine operation.
  • Chipped off excess weld, slag, and spatter using hand tools.
  • Verified quality of finished products against company standards, determined grades and identified defective items.

Education

High School Diploma -

Niagara College
Toronto, ON
12.2023

Commerce And Business Administration

SACRED HEART CONVENT SCHOOL
INDIA
06.2022

Skills

  • Store maintenance
  • Teamwork and Collaboration
  • Customer Service
  • Data Entry Efficiency
  • Team building and supervision
  • Cash Handling Accuracy
  • Front Desk Supplies Management

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Certification


  • Fundamentals of Income Tax, H&R Block - Sept2023-Dec2023

Timeline

Front Desk Supervisor

Tim Hortons
04.2023 - 11.2023

Welding Machine Operator

F&P Mfg., Inc
08.2022 - 03.2023

Floor Clerk

No Frills
06.2022 - Current

High School Diploma -

Niagara College

Commerce And Business Administration

SACRED HEART CONVENT SCHOOL

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SHWETA JASUJA