Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shweta Duggal

Toronto,Canada

Summary

Detail-oriented and analytical Business Analyst with 2+ years of experience in supporting investment platforms, building workflow solutions, and analyzing operational data in fast-paced, cross-functional environments. Proficient in SQL, Excel (Advanced), VBA, and Power BI, with demonstrated success in delivering day-to-day application support, UAT testing, and portfolio operations reporting. Experienced in both automated testing and manual testing across web applications and API’s.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Quality Assurance Analyst

Konverge Digital Solutions
Toronto
05.2025 - 07.2025
  • - Monitor JIRA boards to track progress, flag blockers, and support sprint planning activities.
  • - Provide QA validation for new features and process changes, ensuring they meet business requirements.
  • - Collaborate with developers and stakeholders to review documentation and maintain alignment.
  • - Document test plans, execute scripts and report defects using structured work flows.

Business Analyst

Capstone Project (University Financial Insights)
Toronto
01.2025 - 04.2025
  • - Built and deployed end-to-end Power BI dashboards to analyze student retention, tuition affordability and demographic inclusivity for universities across North America.
  • - Extracted, cleaned and transformed large volumes of operational data using Python(Pandas), and developed custom test datasets to ensure validation during dashboard testing.
  • - Tracked tuition aid, research funding and developed strategic interventions and recommendations.

Software Engineer

Reliance Jio
Navi Mumbai
05.2023 - 09.2023
  • - Developed and tested backend modules using Python and JavaScript.
  • - Participated in functional, integration and regression testing of gaming features.
  • - Worked with QA teams to design test cases and y side-server API's.
  • - Documented bugs, maintained logs and collaborated on resolution with developers.

Education

Post Graduate Certificate - Business Insights and Analytics

Humber Polytechnic
06.2025

Bachelor of Technology - Computer Science

Jaypee Institute of Information and Technology
05.2023

Skills

  • Languages & Tools: SQL, Python (pandas), VBA, Git, Excel (PivotTables, Lookups, Macros)
  • Reporting & Analysis: Power BI, Data Modeling, KPIs, Dashboarding
  • Systems & Platforms: Azure Data Factory, Databricks, CRD (exposure), Snowflake
  • Data Engineering: ETL/ELT Pipelines, Data Cleansing, Data Integration, Data Quality
  • Soft Skills: Requirement Gathering, UAT Testing, Cross-Team Collaboration, Operational Excellence

Certification

  • - DP-900: Microsoft Certified Azure Data Fundamentals
  • - PL-300: Microsoft Certified Power BI Data Analyst
  • - Associate Google Data Analytics
  • - First Aid and CPR

Timeline

Quality Assurance Analyst

Konverge Digital Solutions
05.2025 - 07.2025

Business Analyst

Capstone Project (University Financial Insights)
01.2025 - 04.2025

Software Engineer

Reliance Jio
05.2023 - 09.2023

Post Graduate Certificate - Business Insights and Analytics

Humber Polytechnic

Bachelor of Technology - Computer Science

Jaypee Institute of Information and Technology
Shweta Duggal