Shveta Prajapati
415 Verna Court, Sudbury,ON
Summary
Experienced in handling various financial tasks such as invoice preparation, payment processing, and collections. Proficient in accurately coding different types of bills to ensure organized recordkeeping and efficient tracking. Collaborative team player relied upon for consistent and high-quality performance.
Overview
6
6
years of professional experience
Work History
Billing Executive
Sony Pictures Network India Pvt Ltd
01.2020 - 02.2024
- Provided excellent customer service to clients, addressing concerns and queries related to their bills promptly and professionally.
- Collaborated with various departments to resolve discrepancies in billing data, maintaining a high level of accuracy for all invoices generated.
- Participated in cross-functional projects as a subject matter expert on billing processes, contributing valuable insights to company-wide initiatives.
- Trained junior staff members on proper billing practices, contributing to an overall increase in team productivity and accuracy levels.
Receptionist
Sony Pictures Network India Pvt Ltd
04.2018 - 12.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
Education
Diploma - International Business Management
Cambrian College of Applied Arts And Technology
Sudbury, Ontario12-2024
Masters of Commerce - Commerce
Mumbai University
Mumbai, Maharashtra01-2020
Bachelors - Commerce
Mumbai University
Mumbai, Maharashtra01.2017
Secondary & Higher Secondary -
Mumbai University
Mumbai, Maharashtra01.2014
Skills
- Deadline oriented
- Microsoft office
- Accounts receivable
- Payment processing
- Invoice management
- Billing systems
- Data entry proficiency
- Customer service
- Team collaboration
- Verbal and written communication
Languages
English
Professional Working
Hindi
Full Professional
Interests
- I enjoy cooking for friends and family gatherings
- I enjoy helping others and giving back to the community
- Volunteering at community kitchens and food-related charities
- Dance
Timeline
Billing Executive
Sony Pictures Network India Pvt Ltd
01.2020 - 02.2024
Receptionist
Sony Pictures Network India Pvt Ltd
04.2018 - 12.2020
Diploma - International Business Management
Cambrian College of Applied Arts And Technology
Masters of Commerce - Commerce
Mumbai University
Bachelors - Commerce
Mumbai University
Secondary & Higher Secondary -
Mumbai University
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