Shurendra Tamang
Calgary,AB
Summary
Knowledgeable Food Service Supervisor keeps teams working smoothly and efficiently. Proficient in team leadership, schedule management and inventory coordination. Proven history of innovative management and detail-oriented work.
Results-oriented professional with experience in retail management, customer service and inventory control. Demonstrated ability to lead teams, maximize customer satisfaction and increase store profits. Adept at problem-solving and developing successful strategies to exceed goals.
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Food Service Supervisor
GREEN HILL LODGE AND SUITES
2022.10 - 2023.12
- Enhanced customer satisfaction by efficiently managing food service operations and maintaining a clean environment.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Maintained high-quality standards for food preparation, presentation, and taste across all menu offerings.
- Boosted employee morale by providing ongoing training, support, and performance feedback to staff members.
- Facilitated team collaboration through regular meetings where staff provided input on menu items, promotions, and daily specials.
Resturant Supervisor
Jumeirah Beach Hotel
2011.09 - 2020.01
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Streamlined operations for increased efficiency by implementing staff training programs.
- Enhanced team performance with regular evaluations and constructive feedback.
- Managed inventory control, reducing waste and optimizing resources allocation.
Server
Crowne Plaza Hotel & Resorts
2010.06 - 2011.07
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
Cassells Group Hotel
2008.12 - 2010.05
Education
High School Diploma -
Brilliant Multiple Campus
Kathmandu, Nepal12.2006
Skills
- Kitchen Staff Coordination
- Staff Leadership
- Schedule Coordination
- fluent in english, Hindi & Nepali(Reading & Writing)
- Class 5 drivers license.
- Cooking Techniques
- Beverage Knowledge
- Multitasking
- Customer Service
- Upselling Techniques
- Problem Solving
- Decision Making
- Computer Literacy
- Fine Dining Expertise
- Staff Training
- Ordering Supplies
- Table Setting
- First Aid Certification
- Event Coordination
- Food Preparation
- Catering Management
- Food Safety Compliance
- Vendor Relations
- HACCP Knowledge
- Hygiene Practices
- Team Leadership
- Food Presentation
- Recipe Creation
- Nutrition Knowledge
Languages
English
Full Professional
Hindi
Full Professional
Nepali
Native or Bilingual
Urdu
Full Professional
Certification
Achievement and Award
● Colleagues of the month Jumeirah beach hotel.
● Rookie of the month (Best attitude) Jumeirah Beach Hotel.
● Complete lobster-ink service 1 and wine level.
● Top score in product knowledge 92.5% Jumeirah.
● Long term service awarded by Jumeirah international.
Timeline
Food Service Supervisor
GREEN HILL LODGE AND SUITES
2022.10 - 2023.12
Resturant Supervisor
Jumeirah Beach Hotel
2011.09 - 2020.01
Server
Crowne Plaza Hotel & Resorts
2010.06 - 2011.07
Server
Cassells Group Hotel
2008.12 - 2010.05
High School Diploma -
Brilliant Multiple Campus
Achievement and Award
● Colleagues of the month Jumeirah beach hotel.
● Rookie of the month (Best attitude) Jumeirah Beach Hotel.
● Complete lobster-ink service 1 and wine level.
● Top score in product knowledge 92.5% Jumeirah.
● Long term service awarded by Jumeirah international.
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