Shuping Cui
Edmonton,AB
Summary
Proven to excel in fast-paced environments, I significantly enhanced guest relations at Mogouyan Handpulled Noodles through exceptional customer service and adept multitasking. My experience spans from sales advisory at Strawberry Life, boosting sales through effective relationship building, to managing transactions efficiently as a cashier. Skilled in guest engagement and time management, I consistently prioritize customer satisfaction and operational efficiency.
Overview
5
5
years of professional experience
Work History
Server
Mogouyan Handpulled Noodles
12.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Answered customer questions about hours, seating, and menu information.
Sales Advisor
Strawberry Life
08.2021 - 08.2022
- Increased sales by establishing rapport with customers and identifying their needs.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
Cashier
8th Street Supermarket
06.2019 - 02.2020
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
Education
Business Administration – Management
Northern Alberta Institute of Technology
Edmonton/Canada12.2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Guest Relations Management
- Relationship Management
- Time Management
- Relationship Building
- Microsoft Windows
Languages
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
hobbies
cooking
baking
Timeline
Server
Mogouyan Handpulled Noodles
12.2022 - Current
Sales Advisor
Strawberry Life
08.2021 - 08.2022
Cashier
8th Street Supermarket
06.2019 - 02.2020
Business Administration – Management
Northern Alberta Institute of Technology
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