Shumbay Straughter
Cerritos
Summary
Customer-focused professional with extensive experience in supporting clients, resolving issues, and managing records in fast-paced environments. Exceptional communication skills and the ability to build positive relationships, multitask effectively, and provide outstanding service through various channels, including phone and email.
Overview
27
27
years of professional experience
Work History
Hospital Lab Assistant I
UCI Medical Center
Orange
04.2020 - 11.2025
- Collaborated with phlebotomy, nursing staff, and laboratory technologists to enhance patient care delivery.
- Labeled, processed, and distributed blood and non-blood specimens, ensuring compliance with laboratory protocols.
- Supported laboratory technicians and technologists in specimen preparation and testing processes.
- • Demonstrated strong attention to detail, organization, and time management in a fast-paced environment.
Senior Lab Assistant
St.Joseph Hospital
Orange
10.2008 - 09.2019
- • Trained and mentored new lab assistants on specimen handling procedures, safety protocols, and quality standards.
- Executed blood collection through venipuncture and capillary puncture techniques to ensure accurate sample acquisition.
- Processed and prepared diverse specimens, including blood, urine, tissue, and body fluids, to support comprehensive diagnostic analysis.
- Prepared laboratory samples for diagnostic testing, contributing to timely and accurate results.
Lab Assistant/Laboratory Phlebotomist
St. Judes Medical Center
Fullerton
06.2006 - 04.2009
- Executed venipuncture and capillary blood draws, ensuring patient comfort across all age groups.
- Collected, labeled, and transported blood and other specimens while adhering to standard operating procedures.
- Supported lab technicians in specimen preparation and routine laboratory tasks, contributing to efficient lab operations.
Merchandise Hostess/Collectibles and Special Events
Disneyland Resort
Anaheim
10.1998 - 05.2004
- Greeted guests and provided tailored merchandise assistance, enhancing overall guest satisfaction.
- Sold high-end merchandise, including original art renditions and animation celluloids, engaging guests with unique collectibles.
- Collaborated with team members to enhance guest shopping experiences, maintaining cleanliness and organization of merchandise displays.
Education
Phlebotomy - Medical Lab Tech
Newbridge College
Santa Ana , CADiploma -
Pioneer High School
Whittier , CASome College (No Degree) - Radio And Television Broadcasting
Mt.San Antonio College
Walnut, CASkills
Affiliations
- Handmade Soapmaking
- License Esthetician
Timeline
Hospital Lab Assistant I
UCI Medical Center
04.2020 - 11.2025
Senior Lab Assistant
St.Joseph Hospital
10.2008 - 09.2019
Lab Assistant/Laboratory Phlebotomist
St. Judes Medical Center
06.2006 - 04.2009
Merchandise Hostess/Collectibles and Special Events
Disneyland Resort
10.1998 - 05.2004
Phlebotomy - Medical Lab Tech
Newbridge College
Diploma -
Pioneer High School
Some College (No Degree) - Radio And Television Broadcasting
Mt.San Antonio College