Shuk Yee Anna Lo
Richmond,BC
Summary
Be able to perform duties with initiative and flexibility yet following guidelines given.
An expert in time management.
Extremely reliable.
Willing to learn.
Highly adaptive to new task and environment.
Overview
39
39
years of professional experience
Work History
Realtor
Sutton Group Seafair Realty
2019.06 - Current
- Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
Piano Teacher
Self-employed
1998.09 - 2017.07
- Communicated with parents regarding upcoming events and student progress.
- Enhanced student performance by incorporating innovative teaching methods and individualized lesson plans.
- Prepared students for exams and competitions.
Customer Service Representative
United Airlines
1996.09 - 1998.09
- Managed check-in at airport counters.
- Worked at the gates and on board the planes for flight pre-departures and arrivals.
Partner Secretary
KPMG Peat Marwick
1994.09 - 1996.09
- Handled the Partner's day-to-day administrative and secretarial work.
- Prepared, sorted and filed important documents.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Executive Secretary
United Airlines
1989.09 - 1994.09
- Worked in Regional Inflight Service Department at town office.
- Served as a liaison between Inflight Service Managers of Hong Kong, Narita, Singapore and Bangkok domiciles and Regional Inflight Manager to maintain effective communication channels.
- Consolidated reports from the four domiciles and submitted to headquarters in Chicago.
- Carried out day-to-day administrative and secretarial duties.
Executive Secretary
DuPoint International Inc.
1987.09 - 1989.09
- Performed general secretarial duties.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Set up appointments for German boss to meet with old and new clients periodically.
Secretary
May Department Stores International
1986.08 - 1987.09
- Maintained daily report documents, memos and invoices.
- Performed general secretarial duties.
Education
No Degree - Real Estate Trading Services Licensing
The University of British Columbia
Vancouver, BC2019-04
Master of Arts in Musuc - Music, Graduated With Distinction
Hong Kong Baptist University
Hong Kong2015-11
Bachelor of Music - Music, Graduated With First Class Honours
Kingston University
United Kingdom2014-04
No Degree - Executive Secretarial Studies
Sara Beattie College
Hong Kong 1986-07
No Degree - Grade 1-12
Diocesan Girls’ School
Hong Kong1985-07
Skills
- Client relations
- Negotiation
- Market research
- Market monitoring
Languages
English
Full Professional
Cantonese
Native or Bilingual
Mandarin
Professional Working
Interests
- Playing the piano
- Swimming
- Camping
- Snowboarding
- Playing tennis
- Travelling
Timeline
Realtor
Sutton Group Seafair Realty
2019.06 - Current
Piano Teacher
Self-employed
1998.09 - 2017.07
Customer Service Representative
United Airlines
1996.09 - 1998.09
Partner Secretary
KPMG Peat Marwick
1994.09 - 1996.09
Executive Secretary
United Airlines
1989.09 - 1994.09
Executive Secretary
DuPoint International Inc.
1987.09 - 1989.09
Secretary
May Department Stores International
1986.08 - 1987.09
No Degree - Real Estate Trading Services Licensing
The University of British Columbia
Master of Arts in Musuc - Music, Graduated With Distinction
Hong Kong Baptist University
Bachelor of Music - Music, Graduated With First Class Honours
Kingston University
No Degree - Executive Secretarial Studies
Sara Beattie College
No Degree - Grade 1-12
Diocesan Girls’ School