Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Shujoy Kumar Roy

829, Goldstream Avenue, Victoria,BC

Summary

Dynamic professional with a proven track record at Pizza Hut, excelling in customer service and cash handling. Demonstrated ability to enhance team efficiency and foster cooperative relationships, contributing significantly to workplace safety and customer satisfaction. Skilled in problem-solving and collaboration, consistently achieving high performance in fast-paced environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Team Member

Pizza Hut
05.2024 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Assistant Chef

Grand Hall Restaurant, Bangladesh
01.2022 - 04.2024
  • Managed time efficiently when completing multiple tasks, ensuring smooth flow of kitchen operations during busy service periods.
  • Assisted head chef in cooking dishes according to ingredients.
  • Chopped ingredients and garnishes.
  • Maintained a clean and organized workspace, contributing to an efficient and productive kitchen environment.

Food Server

KFC
03.2020 - 01.2022
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Cultivated warm relationships with regular customers.

Cashier

Swapno
01.2018 - 03.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

Management

Tolaram College
Narayanganj, Bangladesh

Skills

  • Customer Service
  • Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Collaboration and Teamwork
  • Cash Handling
  • Cleaning

Languages

English
Professional Working
Hindi
Full Professional
Bengali
Native or Bilingual

Certification

Completed Certification course in Hotel Management( Food and Beverage service)from 08-01-2023 to 08-08-2023 from National Hotel and Tourism Training Institute, Bangladesh.

Timeline

Team Member

Pizza Hut
05.2024 - Current

Assistant Chef

Grand Hall Restaurant, Bangladesh
01.2022 - 04.2024

Food Server

KFC
03.2020 - 01.2022

Cashier

Swapno
01.2018 - 03.2019

Management

Tolaram College

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Shujoy Kumar Roy