Shugun Arora
Brampton,ON
Summary
Resourceful with background as unpaid intern, gaining valuable experience in varying industries. Skilled at managing multiple tasks simultaneously and building professional relationships. Self-directed Work Study Student motivated to apply education and experience in job role. Excellent listener comfortable completing various tasks to keep operations running smoothly.
Overview
1
1
year of professional experience
Work History
Unpaid Intern
Tattoo Studio
09.2023 - 07.2024
- Updated social media accounts and website content regularly.
- Performed basic administrative duties such as scheduling appointments, greeting customers, handling payments and answering phone calls.
- Helped organise events and workshops and created pamphlets for it.
- Assisted in setting up the studio for tattooing by preparing and sterilizing equipment, organizing supplies, and ensuring that all areas were clean and properly stocked.
- Observed experienced artists at work to learn techniques on how to apply tattoos safely.
- Maintained records of clients' health information and consent forms prior to performing any procedure.
- Engaged in conversations with customers about their desired artwork designs before beginning a project.
- Organized client files in an efficient manner so they could be easily accessed when needed.
Client Service Representative
Dictator Kaur Studio
10.2023 - 06.2024
- Proficient with multi-line phone system
- Accurately maintained client records and database
- Scheduled and confirmed appointments and provided customer service in a timely and efficient manner.
- Developed strong relationships with customers through friendly interactions and problem-solving abilities.
- Performed administrative tasks such as filing documents and responding to emails.
- Researched solutions using available resources including internal databases and external sources.
Education
Diploma - Social Service Worker
Centennial College of Applied Arts And Technology
Scarborough, ON09-2026
Skills
- Microsoft Office expertise
- Detail-oriented problem solver
- Research proficiency
- Strong interpersonal and communication skills
- Social Media Posting
- Recordkeeping
- Calendar management skills
- Telephone Etiquette
- Mail Routing
- Artistic ability
- Certified Tattoo Artist
- Drawing and sketching
- Self Motivation
Timeline
Client Service Representative
Dictator Kaur Studio
10.2023 - 06.2024
Unpaid Intern
Tattoo Studio
09.2023 - 07.2024
Diploma - Social Service Worker
Centennial College of Applied Arts And Technology
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