SHUBITA ARORA
Edmonton,Canada
Summary
Proven leader with a track record of enhancing customer satisfaction and sales at True Value Gas Station through expert team leadership and innovative store management. Skilled in multitasking, organization, and customer service management, adept at creating positive environments and efficient operations. Demonstrates exceptional problem-solving and communication abilities, driving significant improvements in store performance.
Overview
3
3
years of professional experience
Work History
Store Manager
True Value Gas Station
Edmonton, Canada
01.2022 - 11.2022
- Managed inventory control, cash control, and store opening and closing procedures
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele
- Improved customer satisfaction through staff training in customer service and product knowledge
- Completed point of sale opening and closing procedures.
Crew Member
Pizza 106
Edmonton, Canada
01.2020 - 12.2021
- Worked front counter, drive-thru and other areas
- Took orders, prepared meals, and collected payments
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency
- Improved customer satisfaction by providing friendly and efficient service at the register
- Cleaned and maintained all areas of restaurant to promote clean image
- Provided excellent customer service by greeting customers and meeting quality expectations
Education
Diploma - Medical Office Assistant
05.2024
Diploma - Childcare- Level 1
06.2023
Bachelor of Arts - Arts Education
Guru Nanak Dev University
Punjab03.2016
Skills
Problem-Solving
Multitasking and Organization
Store operations
Customer Service Management
Store Opening and Closing
Team Leadership
Friendly and Positive
Outstanding communication skills
Customer Response
Cash Management
Risk Management
POS Systems
Decision-Making
Mathematical Aptitude
References
- Jaskarandeep, +1 825 889 7607, Peace Officer
- Hitakshi, +1 780 695 5308, Admin Assistant
Languages
English
Punjabi
Hindi
Timeline
Store Manager
True Value Gas Station
01.2022 - 11.2022
Crew Member
Pizza 106
01.2020 - 12.2021
Diploma - Medical Office Assistant
Diploma - Childcare- Level 1
Bachelor of Arts - Arts Education
Guru Nanak Dev University