SHUBHREET KAUR
Brampton,ON
Summary
Proved adept at providing exceptional customer service by promptly handling inquiries and resolving issues, leading to higher customer satisfaction and loyalty. Additionally, streamlined machine operations to boost productivity and reduce downtime, ensuring seamless workflow and optimal performance as a machine operator.
Overview
1
1
year of professional experience
Work History
Super Puff
Machine Operater
02.2023 - 10.2023
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Wendy’s
Customer Service Represenative
05.2023 - 08.2023
- Greeted customers with a warm and welcoming demeanour, creating a friendly atmosphere in line with Wendy's brand values.
- Provided prompt and accurate order taking, ensuring customers received their meals efficiently and correctly.
- Addressed customer inquiries, complaints, and special requests with professionalism and a problem-solving attitude.
- Maintained cleanliness and hygiene standards in the dining area, adhering to Wendy's strict cleanliness protocols.
- Demonstrated product knowledge to assist customers with menu choices and upsell promotional items, contributing to increased sales and customer satisfaction.
Education
Social Service Worker - Gerontology - Health Care Management
St. Clair College@ Ace Acumen Academy
Brampton, ONHigh School Diploma - Science
Pine Grove Public School
Bassi Pathana 03.2021
Skills
- Technical proficiency
- Problem-solving
- Team work
- Safety consciousness
- Adaptability
- Conflict resolution
Timeline
Wendy’s
Customer Service Represenative
05.2023 - 08.2023
Super Puff
Machine Operater
02.2023 - 10.2023
Social Service Worker - Gerontology - Health Care Management
St. Clair College@ Ace Acumen Academy
High School Diploma - Science
Pine Grove Public School
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