Shubhpreet Singh
Terrace,BC
Summary
Safety-focused individual possessing outstanding driving record. Proactive, reliable and dedicated to cost-effective transportation of goods and materials. Excellent record of punctuality and work ethic.
Overview
5
5
years of professional experience
Work History
Truck Driver
Star Trucking
11.2023 - 03.2024
- Improved on-time delivery rates by effectively planning and executing efficient driving routes.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
Community Support Worker
Thompson Community Services
10.2022 - 09.2023
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Assisted clients in achieving greater independence, fostering sense of empowerment through guidance and encouragement.
- Conducted thorough assessments to identify areas of need, devising targeted interventions for maximum impact.
- Supported clients through development of new life skills, obtaining resources and transitioning back to society.
Delivery Driver
City Furniture & Appliances
09.2021 - 10.2022
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Customer Service Manager
Walmart
06.2019 - 06.2021
- Coordinated and oversaw new customer service team member training sessions
- Developed strategic plans for continued improvement
- Developed and implemented company policies and regulations
- Studied company products and services to maintain relevant knowledge and deliver top-notch service
- Developed collaborative partnerships with customers and internal business partners to build successful solutions to diverse problems.
Education
Associate of Arts - General Arts
Coast Mountain College
Terrace, BC12.2019
Bachelor of Computer Applications -
Lyallpur Khalsa College
Jalandhar, Punjab04.2017
Skills
- Safety conscious
- Time Management Skills
- Service optimization
- Team collaboration
- Computer literacy
- Communication Skills
Accomplishments
- Class 1 Driving License
- WHMIS
- OFA level 1
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Truck Driver
Star Trucking
11.2023 - 03.2024
Community Support Worker
Thompson Community Services
10.2022 - 09.2023
Delivery Driver
City Furniture & Appliances
09.2021 - 10.2022
Customer Service Manager
Walmart
06.2019 - 06.2021
Associate of Arts - General Arts
Coast Mountain College
Bachelor of Computer Applications -
Lyallpur Khalsa College
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