Hardworking technician bringing 1+ years of experience performing diverse maintenance, repair duties and installations. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures.
Overview
4
4
years of professional experience
Work History
Field Service Technician
Bell Technical Solutions
04.2023 - Current
Enhanced system performance through troubleshooting, diagnosing, and repairing complex electronic and mechanical systems.
Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.
Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
Increased network reliability through meticulous fusion splicing, termination, and testing of fiber optic cables.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Technician
Gold Link Telecommunications
12.2022 - 03.2023
Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
Developed customized training materials for clients, empowering them to effectively operate their newly installed systems.
Established strong relationships with vendors, facilitating the procurement of high-quality parts at competitive prices.
Security Officer
Paladin Security Group
04.2021 - 12.2022
Improved overall security by conducting regular patrols and monitoring surveillance systems.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
Customer Service Representative
Quesada Burritos and tacos
09.2020 - 04.2021
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Take orders and prepare in a timed manner to avoid on-hold wait times.
Answered constant flow of customer calls with minimal wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.