Shubh Karman Singh
Calgary
Summary
Proven Administrative Assistant at New Land Immigration, excelling in customer service and data entry. Demonstrated ability to maintain confidentiality and streamline processes, ensuring client satisfaction and operational efficiency. Skilled in Microsoft Word and office administration, adept at enhancing client relationships through meticulous attention to detail and proactive communication.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
New Land Immigration
03.2022 - 10.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Apply offer letters for students, communicate with university/college
- Collect documents from students required to file submission
- Consult client about student visa and Visitor visa
- Scrutinize, attention to detail in all documents
- Effectively assist and guide your client through the immigration process ensuring zero client dissatisfaction
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Education
International Business Diploma - Customer Service
Conestoga College Institute of Technology And Advanced Learning
Kitchener, None02-2025
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Administrative support
- Computer proficiency
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional
Timeline
Administrative Assistant
New Land Immigration
03.2022 - 10.2024
International Business Diploma - Customer Service
Conestoga College Institute of Technology And Advanced Learning
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