Summary
Overview
Work History
Education
Skills
Languages
will to learn new concepts
Timeline
Generic

Shubhkarman Kaur

Surrey,BC

Summary

Driven professional with a track record of enhancing customer satisfaction and sales outcomes at Sagar Malhotra. Skilled in guest engagement and service prioritization, demonstrating a strong work ethic and exceptional customer service. Proven ability to maintain cleanliness standards, ensuring a pleasant dining experience. Achieved a significant improvement in dining area maintenance and sales expertise. Motivated serving with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

1
1
year of professional experience

Work History

Server

Navneet Kaur
2024.01 - 2024.07
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
  • Enhanced team efficiency, collaborating effectively in high-pressure settings.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

Sales Associate

Sagar Malhotra
2023.09 - 2023.12
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Coordinated sales promotions and events to drive store traffic and increase sales volume.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.

Education

Associate of Arts -

Coquitlam College
Coquitlam, BC
04.2025

Skills

  • Strong Work Ethic
  • Guest Engagement
  • Exceptional customer service
  • Safe Food Handling
  • Cleanliness standards
  • Dining area maintenance
  • Sales expertise
  • Service prioritization
  • Tableside Etiquette

Languages

English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual

will to learn new concepts

I always feel excited to learn new things as they boost up my confidence level and enhance my knowledge as well. It also help me to widen my speaking circle.

Timeline

Server

Navneet Kaur
2024.01 - 2024.07

Sales Associate

Sagar Malhotra
2023.09 - 2023.12

Associate of Arts -

Coquitlam College
Shubhkarman Kaur