Shubhkarampreet Sidhu
Mount Pearl,Newfoundland (-Labrador) - Canada
Summary
Proven to enhance customer satisfaction and team efficiency, my tenure at SUBWAY® Restaurants and Ricky all day grill showcased my adeptness in food service standards and exceptional teamwork. Leveraging skills in order processing and effective communication, I consistently contributed to a positive dining experience, demonstrating a commitment to cleanliness, accuracy, and swift service.
Overview
4
4
years of professional experience
Work History
Food Counter Attendant
SUBWAY®Restaurants
01.2022 - 03.2024
- Enhanced customer satisfaction by providing efficient and friendly service at the food counter.
- Prepared fresh and appetizing food items in accordance with established recipes and guidelines.
- Greeted customers with smile and provided helpful suggestions.
- Followed strict sanitation procedures to maintain a safe and hygienic foodservice environment.
- Managed multiple tasks in high-volume environment.
- Assisted customers with information regarding menu offerings and nutrition information.
- Assisted in inventory management, ensuring adequate stock levels to meet customer demand.
- Reconciled cash drawer and corrected any errors.
- Supported catering orders, coordinating with kitchen staff to ensure timely preparation and delivery.
- Adhered to all safety and sanitation standards while preparing and delivering food.
- Processed customer orders and accurately entered into order system.
- Provided information regarding promotions and menu items.
- Processed sales transactions using POS system.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Set up advertising signs and displays on shelves, counters and tables.
Grill Team Crew Member
Ricky's All Day Grill
04.2020 - 10.2021
- Consistently met or surpassed daily performance targets set by management related to speed of service and order accuracy.
- Participated actively in staff meetings discussing best practices for improving overall performance levels of entire grill team.
- Sanitized hands and surfaces before preparing foods.
- Trained new crew members on proper food handling techniques, leading to consistent product quality across the team.
- Operated grills and other kitchen equipment safely, adhering to company guidelines for usage and maintenance.
- Maintained stock levels for sanitary products for both employees and customers.
- Restocked cooking ingredients on daily basis to maintain optimum inventory.
- Identified potential bottlenecks during rushes and devised solutions accordingly thus enhancing overall workflow efficiency.
- Arranged food on plates in attractive, neat fashion to enhance visual appeal of each dish.
- Assisted with food preparatory work by cutting and skewering meat, mixing sauces and making vegetable garnishes.
- Maintained clean and organized workspace to prevent cross-contamination of food.
- Utilized kitchen thermometer to verify properly cooked food to prevent illnesses in customers.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality food items.
- Prepared fruits and vegetables for cooking and garnishing by washing, peeling, cutting, and seeding products.
- Utilized problem-solving skills to address customer complaints.
Education
Graduate Certificate - Business
Northern College of Pures And Technology
Scarborough, ON05.2021
Graduate Certificate - Health Care Management
Northern College of Pures And Technology
Scarborough, ON09.2020
Bachelor Of Science - Home Science
Punjabi University Patiala
Patiala, India05.2018
Skills
- Customer Service
- Accuracy and efficiency
- Team Player
- Quick Learner
- Food service standards
- Order Processing
- Kitchen Support
- Effective Communication
- Cleanliness and sanitation
- Inventory Monitoring
- Cash Handling
- Efficient multitasking
- Excellent work ethic
- Menu familiarity
- Product Knowledge
- Resourceful
- Teamwork and Collaboration
- Time Management
- Table setup
- Relationship Building
- Complaint Handling
- Decision-Making
- Cafeteria equipment operations
Languages
English
Full Professional
Hindi
Full Professional
Timeline
Food Counter Attendant
SUBWAY®Restaurants
01.2022 - 03.2024
Grill Team Crew Member
Ricky's All Day Grill
04.2020 - 10.2021
Graduate Certificate - Business
Northern College of Pures And Technology
Graduate Certificate - Health Care Management
Northern College of Pures And Technology
Bachelor Of Science - Home Science
Punjabi University Patiala
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