Shubhit Sharma
Brampton,ON
Summary
A highly motivated individual looking to use a combination of technical and customer service skills in order to contribute in the profitability of the company with applying the knowledge gained from previous experience in the operations.
Overview
7
7
years of professional experience
Work History
Automotive Service Apprentice
Yorkdale Ford Lincoln
10.2022 - Current
- Shop Apprentice
- Oil change and service
- Tire mount/ balance and rotation
- Alignment
- Shop Preparedness and cleaning
- Brake jobs
- Installing Rust Modules
- Interior Trim or Exterior Parts or trim repair/replacement
- Vehicle Diagnosing and conducting Various Electrical tests
- Car wash and detailing (exterior/interior)
- Seat and leather upholstery repair/replace
- HVAC repair, fixing leak and refilling refrigerant
- Dashcamera and audio system install
- Repair/replace vehicle wiring harness
- Interaction with customers and providing resolution
Automotive Lube technician
Mr Lube
10.2021 - 04.2022
- Servicing of cars, Oil changes, General maintenance
- Changing of tires, Off Rims / On Rims
- Customer Interaction
Customer Service Representative
Vistara Airlines
03.2020 - 10.2020
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Served customers and followed outlined steps of service.
- Improved operations through consistent hard work and dedication.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Executive Screener
Celebi Delhi Cargo Management Limited
10.2018 - 12.2019
- Complaint resolution with analytical approach
- Ability to work in fast paced environment
- Knowledge of Hazardous items
- Conducted carry-on and checked baggage searches to locate prohibited items such as weapons.
- Identified potential Airway, Rail and mass Transit security concerns and completed more in-depth checks as part of investigation.
- Collaborated with the area law enforcement and federal investigators to support safe fugitive apprehensions and coordinate investigations.
- Behavioral observations
- Customer service and assistance
- Conflict resolutions
- Adhered to strict screening techniques and procedures while conducting human screenings.
Education
Diploma - undefined
Durham College
Whitby03.2023
Diploma - Mechanical Engineering
Ganga Technical Campus
New Delhi04.2019
Skills
- Problem Solving Skills
- Clean Driving Record
- Customer Service Skills
- Diagnosis & Repair
- Brake Repair & Replacement
Languages
English
Professional Working
Hindi
Native or Bilingual
Hobbies and Interests
Ice Skating, Skateboarding, Bicycling, Outdoor games (Cricket, Football, Badminton, etc)
Internships
- Workshop Technician at DD Motors, New Delhi
- May 2016 — July 2016
- 3 Months internship at Maruti Suzuki service centre.
- Enhanced my skills on Brake cleaning, repair and replacement
- Learned about New hybrid vehicles
- Worked on Diesel engines with a skilled technician
- Oil and filter change
- Tire Mount/ Balance, Rotation
Timeline
Automotive Service Apprentice
Yorkdale Ford Lincoln
10.2022 - Current
Automotive Lube technician
Mr Lube
10.2021 - 04.2022
Customer Service Representative
Vistara Airlines
03.2020 - 10.2020
Executive Screener
Celebi Delhi Cargo Management Limited
10.2018 - 12.2019
Diploma - undefined
Durham College
Diploma - Mechanical Engineering
Ganga Technical Campus
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