Summary
Overview
Work History
Education
Skills
Skills And Experience
Availability
References
Languages
Certification
Timeline
Generic

Shubham Sharma

Scarborough,ON

Summary

Safety-conscious security team member with excellent communication skills and an eye for detail. Physically dexterously monitoring premises through advanced security cameras. Skilled at handling and resolving conflicts professionally. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Tactical Security Guard

Guardteck Security
09.2023 - Current
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Responded to emergencies promptly, ensuring the safety of all individuals on site.
  • Enhanced overall security by conducting thorough patrols and monitoring premises.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.

SUPERVISOR / DESIGNER

MB GRAPHICS
01.2020 - 01.2022
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

CAD DESIGNER

MEPCO Pvt. Ltd.
01.2018 - 01.2019
  • Supported product development efforts with timely creation of 2D drawings and 3D models based on client requirements.
  • Increased accuracy of manufacturing specifications by refining technical drawings for better clarity and precision.
  • Worked closely with engineers to develop innovative solutions for complex design challenges, leading to successful project completions.
  • Maintained an organized digital library of completed projects, allowing for easy reference and efficient file retrieval when needed.

Education

Advanced Diploma - Supply Chain Management - Logistics

Canadore College of Applied Arts And Technology
North Bay, ON
08.2024

Advanced Diploma - Project Management

Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON
08.2023

Bachelor's Degree in Mechanical Engineering -

Chandigarh Group of Colleges
Landran, Mohali
01.2019

Diploma in Mechanical Engineering -

Shaheed Udham Singh Poly. College
Tangori, Mohali
01.2014

Skills

  • Verbal and written communication
  • Security camera monitoring
  • Patrolling
  • Workplace Safety
  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking

Skills And Experience

  • Managed 2 projects during bachelor study
  • Supervised various tasks during working tenure
  • Flexible and excellent team player. Can lead a team after experience
  • Reported project and task progress to customers according to their requirement
  • Believes in completing the given task in given time with sheer quality

Availability

  • Monday, Full day
  • Tuesday, Morning till 12 pm
  • Thursday, Morning till 3 pm
  • Friday, after 2 pm
  • Saturday, Full day
  • Sunday, Full day

References

Available Upon Request

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Certification

Emergency First Aid/CPR

Security Guard License

Timeline

Tactical Security Guard

Guardteck Security
09.2023 - Current

SUPERVISOR / DESIGNER

MB GRAPHICS
01.2020 - 01.2022

CAD DESIGNER

MEPCO Pvt. Ltd.
01.2018 - 01.2019

Advanced Diploma - Supply Chain Management - Logistics

Canadore College of Applied Arts And Technology

Advanced Diploma - Project Management

Conestoga College Institute of Technology And Advanced Learning

Bachelor's Degree in Mechanical Engineering -

Chandigarh Group of Colleges

Diploma in Mechanical Engineering -

Shaheed Udham Singh Poly. College

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