SHUBHAM UKARANDE
Guelph,Canada
Summary
A highly motivated healthcare professional with expertise in sales and business development and implementing effective patient support strategies. Understanding customer service needs in the healthcare market enables me to sustainably streamline business development objectives. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Switchboard Operator
Guelph General Hospital
09.2023 - Current
- Switchboard services, paging services, information desks, alarm monitoring, emergency code dispatch, and physician on-call roster management.
- Connected callers with appropriate health professionals, departments, or hospitals in the region.
- Announced important information and emergency notifications over PA system
- Responded to customer inquiries with patience and positivity to establish an excellent first impression.
Territory Business Executive
Novartis Healthcare Private Ltd
05.2019 - 02.2022
- Significant Achievements: Successfully achieved business worth CAD 248K P.A. (14% incremental business achieved),
- Met or exceeded sales quota in assigned territory by promoting sales of Pharmaceutical research molecule Entresto for NYHA Class 2 Heart Failure Therapy,
- Built and maintained sustainable business relationships with 90 accounts and 30 key stakeholders (clinical and non-clinical),
- Planned and executed 89 CME meetings (promotional and non-promotional programs) at local and national levels in 2021,
- Identified and networked with reliable company stockists for deeper market penetration and improved market share by formulating KPIs and implementing strategic territory business plans,
- Managed tertiary care accounts and coordinated with marketing, medical, and compliance teams to conduct activities at tertiary care hospitals by identifying barriers to HCPs,
- Proven track records of budget performance and team success in consecutive financial years, Timely completion and submission of administrative reports on Veeva CRM, Salesforce, and SAP Concur systems.
Business Development Manager
Boehringer Ingelheim India Private ltd
10.2018 - 05.2019
- Significant Highlights: Successfully achieved business worth CAD 145K P.A. (11% incremental business achieved),
- Exceeded yearly budget for SGLT2 inhibitor research drug Empagliflozin, brand name Jardiance and Jardiance
- Met sales targets in assigned territory, Communicated market potential to product management team of competitors' new product offerings, pricing strategies, and merchandising practices in our assigned territory,
- Planned and executed 32 CME meetings and promotional speaker programs at regional level,
- Driven all product utilization and aggressive demands in accounts with committed annual agreements and one-time contracts, following compliance policy.
Territory Sales Executive
Sun Pharmaceutical Industries Limited
01.2017 - 09.2018
- Successfully achieved business worth CAD 118K per annum (15% incremental business achieved),
- Achieved sales targets in assigned territory by promoting sales of (Brand: Rosuvas) Rosuvastatin, a lipid-lowering molecule in atherosclerotic patients (ASCVD),
- Attended quarterly and yearly business meetings for a review of performance achievements,
- Completed and submitted all administrative responsibilities accurately and on time. led product promotions through networking and tie-ups with healthcare corporate facilities and retail pharmacies.
Education
Health Care Administration & Service Management - Healthcare Administration -
Conestoga College
Kitchener, Ontario04.2023
Post Graduate Diploma - Marketing Management -
NMIMS Deemed-to-be-University
Mumbai, MAHARASHTRA08.2019
Bachelor of Pharmacy - Pharmacy -
Government College of Pharmacy
AURANGABAD, MAHARASHTRA07.2016
Skills
- Team Player
- Business Development
- Sales and Marketing
- Customer Service
- Strategic Communication
- Relationship Management
Volunteer Experience
Pharmacy Assistant, Shoppers Drug Mart, Scarborough, Ontario, Canada, 03/2022, 04/2022, Used the Kroll system to finalize inventory, following proper cash handling policies and procedures., Observed correct labelling, counting, and stocking functions for prescription fillings., Protected products by following proper medication storage practices and regulations.
Languages
English
Full Professional
Certification
- CPR-C Level License - February 2025
- WHMIS 4S, OHS Certified.
Timeline
Switchboard Operator
Guelph General Hospital
09.2023 - Current
Territory Business Executive
Novartis Healthcare Private Ltd
05.2019 - 02.2022
Business Development Manager
Boehringer Ingelheim India Private ltd
10.2018 - 05.2019
Territory Sales Executive
Sun Pharmaceutical Industries Limited
01.2017 - 09.2018
Health Care Administration & Service Management - Healthcare Administration -
Conestoga College
Post Graduate Diploma - Marketing Management -
NMIMS Deemed-to-be-University
Bachelor of Pharmacy - Pharmacy -
Government College of Pharmacy
- CPR-C Level License - February 2025
- WHMIS 4S, OHS Certified.
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