Shubham Sharma
Burj Hari Singh,Punjab
Summary
Resourceful professional in hospitality management known for high productivity and efficient task completion. Skilled in operations management, customer service excellence, and staff training. Excel at communication, leadership, and problem-solving to enhance guest satisfaction and operational success.
Overview
5
5
years of professional experience
Work History
Hotel Manager
Hyatt Regency
Ludhiana, Punjab
07.2021 - 05.2025
- Managed daily hotel operations and ensured exceptional guest experiences.
- Fostered relationships with local businesses and organizations to drive additional revenue streams.
- Delegated work to staff, setting priorities and goals.
- Built and maintained productive relationships with employees.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
Culinary Manager
Hyatt Regency
Ludhiana, Punjab
03.2020 - 06.2021
- Managed daily kitchen operations and staff scheduling at a luxury hotel.
- Collaborated with vendors to source high-quality ingredients for culinary services.
- Oversaw inventory management and minimized food waste through efficient practices.
- Enhanced team communication and collaboration to improve overall service quality.
- Trained new employees on safety protocols, knife skills, recipe preparation techniques and plating design.
Education
Diploma - Food Production
NFCI Institute
Ludhiana Punjab03-2020
High School Diploma -
Sardar Bharpoor Singh Public School
Talwandi Rai 03-2019
High School Diploma -
Tagore Model School
Raikot , Punjab03-2017
Skills
- Revenue management and budget forecasting
- Guest services and staff scheduling
- Hospitality software proficiency
- Customer relationship management
- Vendor interaction
- Guest services management
- Safety procedures
- Disciplinary action
- Adaptability and flexibility
- Safety compliance
Accomplishments
- Received appreciation certificate from F&B service department at Hyatt Regency.
Languages
English
Native/ Bilingual
Punjabi
Native/ Bilingual
Hindi
Full Professional
Timeline
Hotel Manager
Hyatt Regency
07.2021 - 05.2025
Culinary Manager
Hyatt Regency
03.2020 - 06.2021
Diploma - Food Production
NFCI Institute
High School Diploma -
Sardar Bharpoor Singh Public School
High School Diploma -
Tagore Model School
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