Shubham Sharma
Ottawa,ON
Summary
Driven by a results-focused approach, I leveraged strategic planning and operational excellence at Towmania Inc to exceed sales targets and streamline processes. My leadership at Buddha Resources enhanced business development, managing a team of 1,000, and significantly improving efficiency. Skilled in sales and marketing, I excel in fast-paced environments, ensuring outstanding customer service and business growth.
Overview
4
4
years of professional experience
Work History
President
Towmania Inc
Ottawa, ON
01.2024 - Current
- Exceptional Customer Service: Provide outstanding support and service to all customers, ensuring their needs are met promptly and professionally.
- Sales Conversion: Convert quote calls into closed sales, consistently meeting and exceeding sales targets.
- Fast-Paced Environment: Thrive in a dynamic work environment, managing multiple tasks efficiently without compromising quality.
- 24/7 Availability: Contribute to our 24/7 service operation, including nights, weekends, and holidays, ensuring continuous service and responsiveness.
Manager
Buddha Resources
Montreal, QC
09.2021 - 12.2023
- Cold Calling: Effectively conducted cold calls to generate new business opportunities and leads.
- Email Campaigns: Managed and executed targeted email campaigns to engage potential clients.
- Lead Generation: Implemented successful lead generation strategies to expand the customer base.
- Efficiency Improvement: Streamlined processes and optimized performance to ensure high efficiency in all operations
- Workforce Management: Oversaw and managed a workforce of 1,000 employees, ensuring productivity and goal alignment.
Telecom Technician
Linkon Communication Under Contract With Rogers
Ottawa, ON
09.2020 - 08.2021
- Provided exceptional customer service through clear communication and prompt resolution of reported issues.
- Maintained accurate records of equipment inventory, enabling efficient allocation of resources and timely repairs.
- Responded to service requests during and after business hours.
- Read blueprints and schematics to correctly place equipment.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
Education
Business Administration - Business Administration
Lower Canada College
Montréal, QC11.2022
Commerce - Commerce
CJS High School
Jalandhar 10.2019
Skills
- Sales and Marketing
- Business Development
- Strategic Planning
- Operational Excellence
- Business Planning
Languages
English
Native or Bilingual
French
Limited Working
Timeline
President
Towmania Inc
01.2024 - Current
Manager
Buddha Resources
09.2021 - 12.2023
Telecom Technician
Linkon Communication Under Contract With Rogers
09.2020 - 08.2021
Business Administration - Business Administration
Lower Canada College
Commerce - Commerce
CJS High School