Shubham Sharma
Surrey
Summary
Proactive Assistant General Manager with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities. Strong record of surpassing organizational goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant General Manager
The Downlow Burgers, Inc.
09.2021 - Current
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Resolved problems promptly to elevate customer approval.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
General Manager
North Battleford Pizza
05.2021 - 09.2021
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed diverse team of professionals, fostering positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Education
Bachelor of Arts - General Arts
University of The Fraser Valley
Abbotsford, BC12.2020
Skills
- Leadership and Team Management
- - Strategic Planning and Execution
- - Customer Relationship Management
- - Financial Analysis and Budgeting
- - Inventory Control and Procurement
- - Marketing Strategy Development
- - Problem Solving and Decision Making
- - Regulatory Compliance and Quality Assurance
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Full Professional
Certification
food safe
Timeline
Assistant General Manager
The Downlow Burgers, Inc.
09.2021 - Current
General Manager
North Battleford Pizza
05.2021 - 09.2021
Bachelor of Arts - General Arts
University of The Fraser Valley
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