Shubham Sethi
Brampton,ON
Summary
Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
2
2
years of professional experience
Work History
Cashier
Little Caesars Pizza
10.2023 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Customer Service Representative
Airtel
09.2021 - 05.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered constant flow of customer calls with minimal wait times.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
Post-Baccaleurate Diploma - Human Resource Management
Niagara College
04.2024
Bachelor of Commerce -
Panjab University
Chandigarh07.2019
Skills
- Excellent customer service skills
- Strong team player with significant leadership abilities
- Able to work under pressure
- Excellent written and verbal communication skills
- Proficiency in Microsoft excel, word and powerpoint
Timeline
Cashier
Little Caesars Pizza
10.2023 - 01.2024
Customer Service Representative
Airtel
09.2021 - 05.2023
Post-Baccaleurate Diploma - Human Resource Management
Niagara College
Bachelor of Commerce -
Panjab University
Similar Profiles
Austin MorrisAustin Morris
Owner at Caesars Of Wichita, LLC Dba Little Caesars PizzaOwner at Caesars Of Wichita, LLC Dba Little Caesars Pizza
AHMED HASSANEINAHMED HASSANEIN
Area Operation manager at little Caesars pizza pizza CompanyArea Operation manager at little Caesars pizza pizza Company
Courtney ButlerCourtney Butler
Cashier at Little Caesars PizzaCashier at Little Caesars Pizza
Ryan KentRyan Kent
General Manager at Little Caesars PizzaGeneral Manager at Little Caesars Pizza
Upneet LubanaUpneet Lubana
Senior Fund Administrator, Hedge Funds at SS&C Technologies. IncSenior Fund Administrator, Hedge Funds at SS&C Technologies. Inc