Shubham Seth
Kingston,Ontario
Summary
Experienced Manager with 6 years of experience in managing all aspects of restaurant operations and procurement. Proven ability to lead and motivate teams, deliver exceptional customer service, and ensure smooth daily operations. Expertise in inventory management, cost control, maintaining optimal stock levels, and purchasing. Strong background in, vendor relations, and financial management, payroll. Adept at creating efficient processes and fostering a positive work environment to achieve business goals and exceed customer expectations
Overview
10
10
years of professional experience
Work History
Manager of Operations
A&W
Napanee, Ontario
09.2018 - 07.2024
- Monitoring and maintaining inventory levels of food, beverages, and supplies.
- Managing vendor relationships and overseeing purchase orders and deliveries.
- Demonstrated leadership, exemplary customer service, and a friendly, professional demeanor.
- Managing labor costs through effective floor management. Controlling food & paper costs using an order guide.
- Hiring, training, and supervising restaurant staff, including servers, cooks, supervisors, and assistant managers.
- Resolving guest issues, as well as working with your team to minimize issues.
- Planned, organized, directed, controlled, and evaluated daily operations, including invoicing, purchasing, payroll, and managing labor costs.
- Developed and maintained an accurate inventory tracking system, resulting in a 95% accuracy rate in stock records.
- Analyzing financial reports, such as profit and loss statements, to identify areas for improvement.
- Maintain detailed records of all purchases, including invoices, contracts, and delivery receipts.
Data Entry Clerk
Indo Spun Pipes
09.2014 - 02.2017
- Perform data entry tasks, ensuring the accuracy and timeliness of entered information.
- Manage office communications, including answering phone calls, responding to emails, and handling correspondence. Organize and maintain digital and physical filing systems for easy retrieval of information.
- Coordinate and schedule meetings, appointments, and travel arrangements for executives and staff.
- Assist in the preparation of reports, presentations, and spreadsheets using Microsoft Office Suite (Word, Excel, PowerPoint).
- Process invoices, track expenses, and assist with basic bookkeeping tasks.
- Monitor office supplies and place orders to maintain adequate inventory levels. Support HR functions by maintaining employee records and assisting with onboarding processes.
Education
General Business - Business
St. Lawrence College
Kingston, ON04-2020
B.COM -
Bachelor of Commerce
Skills
- Strong leadership skills with the ability to inspire and manage a team effectively
- Excellent problem-solving skills, with a proactive approach to identifying and addressing issues
- Clear and effective communication skills, both written and verbal, with staff, customers, and suppliers
- Ability to prioritize tasks and manage time efficiently in a fast-paced environment
- Keen attention to detail in all aspects of restaurant operations and purchasing
- Dedication to understanding and meeting the needs of customers
- expertise in tracking and managing stock levels, minimizing waste, and ensuring the availability of necessary supplies
- Proven ability to recruit, train, and lead a diverse team, including scheduling and performance evaluations
Timeline
Manager of Operations
A&W
09.2018 - 07.2024
Data Entry Clerk
Indo Spun Pipes
09.2014 - 02.2017
General Business - Business
St. Lawrence College
B.COM -
Bachelor of Commerce
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