Shubham Patel
Hamilton,ON
Summary
Committed with strong production background. Focused on maintaining team safety and meeting challenging performance targets. Skilled in managing supplies and keeping line moving smoothly. Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call. Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Machine Operator (SK1)
Maple Leaf Foods
04.2023 - Current
- Operated machining equipment safely with team of operators.
- Operated multiple machines simultaneously to meet production requirements.
- Complied with company and OSHA safety rules and regulations.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Set up and ran machinery to produce exceptional products for industrial needs.
- managing and fixing automated robots through screens and designated software tools
Production Associate
Sofina Foods
01.2023 - 04.2023
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Safely operated hand and power tools to complete repetitive tasks.
- Prepared materials for assembly work to keep workflows running smoothly.
- Participated in training sessions to enhance skills and knowledge.
- Used equipment properly to avoid workplace hazards or injuries.
Software Developer
Tapup Pvt Ltd
01.2021 - 09.2022
- Discussed issues with team members to provide resolution and apply best practices.
- Updated old code bases to modern development standards, improving functionality.
- Participated in software field testing to verify performance of developed projects.
- Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
- Developed software for desktop and mobile operating systems.
- Documented technical workflows and knowledge to educate newly hired employees.
IT Service Desk Analyst
Paytym Insider
02.2017 - 08.2019
- Used ticketing systems to manage and process support actions and requests.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Documented support interactions for future reference.
Education
Ontario Graduate Certificate - Cyber Security Analyst
Mohawk College of Applied Arts And Technology
Hamilton, ON08.2023
Bachelor of Science - Information And Computer Systems
Thakur College of Science And Commerce
Mumbai India03.2020
HSC - Information And Communication Technology
Thakur College of Science And Commerce
Mumbai India03.2017
Skills
- Software Customizations
- Test Automation
- Data Warehousing and Analytics
- Data Structures
- Code Versioning
- C
- JavaScript
- Code Review
- Documentation Management
- MS Office Proficiency
- Application Installation
- Issue Troubleshooting
- Technical Issues Analysis
- User Experience
- Hardware and Software Configuration
- Ethernet and Firewall Proficient
Accomplishments
- Listening:8.0 writing:6.0
- Speaking:6.5 reading:6.5
- Weather monitoring system with the help of arduino mega
- Sensors used to detect parameters like temperature,humidity,pressure
- Aurdino calculates the weather parameters and later the weather parameters are displayed on LCD screens.
English Proficiency
Ielts Bands
Projects
Timeline
Machine Operator (SK1)
Maple Leaf Foods
04.2023 - Current
Production Associate
Sofina Foods
01.2023 - 04.2023
Software Developer
Tapup Pvt Ltd
01.2021 - 09.2022
IT Service Desk Analyst
Paytym Insider
02.2017 - 08.2019
Ontario Graduate Certificate - Cyber Security Analyst
Mohawk College of Applied Arts And Technology
Bachelor of Science - Information And Computer Systems
Thakur College of Science And Commerce
HSC - Information And Communication Technology
Thakur College of Science And Commerce
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