Shubham Lal
Riverside
Summary
Reliable professional committed to high-quality work with 5 years of experience in Hospitality industry. Strong work ethic, adaptability, and exceptional interpersonal skills. Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
8
8
years of professional experience
Work History
J1 INTERN AT FRONT OFFICE DEPARTMENT
Dimension Hospitality | Grand Hyatt Nashville
Nashville
06.2023 - 06.2024
- Handled arrival and departure procedures, effectively managed a multi-line switchboard for a large office, and skillfully directed callers to the appropriate employees
- Ensured smooth handling of reservations
- Managed daily operations, including guest check-in and check-out
- Managed inventory handling and balanced room controls.
- Managed and executed all cash transactions effectively.
FRONT OFFICE SUPERVISOR
Hotel Att-INN & Banquet (A unit of M.K Hotels)
Mohali
02.2021 - 10.2022
FRONT OFFICE ASSISTANT
The Oberoi Hotels And Resorts | Trident BKC
Mumbai
02.2019 - 12.2020
INDUSTRIAL TRAINEE
Le Meridien
New Delhi
12.2016 - 04.2017
- Worked closely with industry professionals to gain practical knowledge.
- Dealt with international clients which improved my fluency in English language.
Education
Bachelor of Science - Hospitality & Hotel Administration
Institute Of Hotel Management
Gurdaspur, PB05.2018
MBA - Operations And Supply Chain Management
University of California
RiversideSkills
- Event Planning and Logistics
- Meeting Arrangements
- Verbal and Written Communication
- Customer Assistance
- Eye for Detail
- Cash Handling
- Interpersonal and Social Skills
- Administrative tasks
Languages
English
Proficient (C2)
C2
Affiliations
- Passionate about engaging in variety of recreational activities, promoting physical health and mental well-being.
Timeline
J1 INTERN AT FRONT OFFICE DEPARTMENT
Dimension Hospitality | Grand Hyatt Nashville
06.2023 - 06.2024
FRONT OFFICE SUPERVISOR
Hotel Att-INN & Banquet (A unit of M.K Hotels)
02.2021 - 10.2022
FRONT OFFICE ASSISTANT
The Oberoi Hotels And Resorts | Trident BKC
02.2019 - 12.2020
INDUSTRIAL TRAINEE
Le Meridien
12.2016 - 04.2017
Bachelor of Science - Hospitality & Hotel Administration
Institute Of Hotel Management
MBA - Operations And Supply Chain Management
University of California
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