Shubham Kathuria
Ontario,Canada
Summary
Dedicated and detail-oriented professional with a background in dentistry and healthcare administration, complemented by hands-on experience in customer service, office administration, and cashiering. Proven ability to manage clinical and administrative tasks with efficiency and precision. Seeking a challenging role that leverages my diverse skill set to contribute meaningfully to organizational success.
Overview
4
4
years of professional experience
Work History
Medical Office Assistant
West Carleton Family Health Centre
Carp, Canada
03.2024 - 05.2025
- Handled telephone inquiries, appointment scheduling, check-ins/check-outs, and patient billing.
- Maintained accurate electronic medical records and insurance information.
- Assisted patients in exam room preparation and communicated effectively to support clinical procedures.
Cashier and Customer Service Personnel
Canadian Tire
Arnprior, Canada
09.2023 - 02.2024
- Processed transactions accurately using cash, debit, and credit systems.
- Assisted customers with product information and resolved service issues.
- Supported store operations by coordinating with team members during high-volume periods.
Office Administrator
Avionz Consulting
Ottawa, Canada
05.2023 - 08.2023
- Managed communications, scheduled meetings, and maintained administrative systems.
- Oversaw document handling, travel arrangements, and day-to-day office coordination.
Senior Associate
Innodata
Delhi, India
04.2022 - 12.2022
- Reviewed and summarized patient medical records and test results.
- Ensured data confidentiality and adhered to healthcare data protocols.
- Applied healthcare knowledge to extract critical information efficiently.
Dental Intern
Inderprastha Dental College and Hospital
Delhi, India
03.2021 - 03.2022
- Supported dental procedures and patient education on oral hygiene.
- Maintained clinical records, participated in continuing education, and complied with confidentiality standards.
Education
Postgraduate Certificate - Healthcare Administration
Canadore College
Scarborough, Canada12.2023
Bachelor of Dental Surgery -
Inderprastha Dental College And Hospital
India03.2020
Skills
- CPR and First Aid Certified
- Office Management & Administrative Support
- Electronic Medical Record (EMR) Management
- Microsoft Office Suite (Word, Excel, Outlook)
- Customer Service & Communication
- Time Management & Organizational Skills
- Record Keeping & Documentation
- Team Collaboration & Problem Solving
Languages
- English, Fluent
- Hindi, Fluent
- French, Basic (in progress)
Timeline
Medical Office Assistant
West Carleton Family Health Centre
03.2024 - 05.2025
Cashier and Customer Service Personnel
Canadian Tire
09.2023 - 02.2024
Office Administrator
Avionz Consulting
05.2023 - 08.2023
Senior Associate
Innodata
04.2022 - 12.2022
Dental Intern
Inderprastha Dental College and Hospital
03.2021 - 03.2022
Postgraduate Certificate - Healthcare Administration
Canadore College
Bachelor of Dental Surgery -
Inderprastha Dental College And Hospital