Shubham Gumber
Edmonton,NL
Summary
Dedicated professional with five years of experience in project coordination, customer service, and administrative operations. Post-graduate in Project Management & seeking to leverage expertise by ensuring efficient project delivery to ensure the organization's success.
Overview
6
6
years of professional experience
Work History
Project Administrative Assistant
Global Machinery Auctions
01.2023 - Current
- Assisting in executing tire sales project to proactively meet project schedule, deliverables, and cost
- Working closely with other managers to create work plans and schedules using MS Project & Excel
- Maintaining project documentation such as progress reports, inventory & leads sheets, and expenditure reports
- Assisting in identifying potential risks that may impact project timeline and quality
- Also, developing risk mitigation strategies to address challenges
- Handling confidential information and documents with discretion and maintaining their proper organization
- Creating & effectively managing a database of customers
- Dealing with customers to understand their needs and providing relevant solutions.
- Managed vendor relationships, ensuring timely delivery of services and materials while adhering to quality standards.
Administrative Assistant
Vikas Industries
10.2019 - 11.2022
- Managed calendars, scheduled appointments, and arranged meetings with clients
- Provided administrative support, including answering phone calls, responding to emails, and preparing minutes of meetings
- Assisted in building relationships with project stakeholders, including clients, vendors, and internal teams
- Managed orders and inventory using company software & MS Office
- Managed financial transactions, ensuring timely payment collection and employee salary disbursements.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Established administrative work procedures to track staff's daily tasks.
Probationary Officer
State Bank of India
12.2017 - 10.2019
- Executed daily banking transactions precisely (amounts ranging from $100 to $50000)
- Assisted customers with account opening, deposits, and withdrawals
- Provided customers with knowledge of different banking products, such as health & life insurance
- Headed project of onboarding customers on the bank's digital application at the branch level
- Worked in the credit segment and helped customers with their loan needs, such as auto loans and home loan
- Adhered to regulatory and internal guidelines relating to customer service and transactions.
Education
PG Certificate in Project Management & Professional Communication - Project Management
MacEwan University
Edmonton, AB12.2023
Bachelor of Technology - Electronics And Communication
Guru Nanak Dev University
Amritsar, Punjab06.2017
Skills
- Project management
- Project Coordination
- Office Administration
- Microsoft Office
- Effective communication
- Customer Service
- Invoice Processing
- Analytics
- Leadership
- Attention to detail
- Document Control
- Multitasking
Timeline
Project Administrative Assistant
Global Machinery Auctions
01.2023 - Current
Administrative Assistant
Vikas Industries
10.2019 - 11.2022
Probationary Officer
State Bank of India
12.2017 - 10.2019
PG Certificate in Project Management & Professional Communication - Project Management
MacEwan University
Bachelor of Technology - Electronics And Communication
Guru Nanak Dev University
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