Shubham Bhardwaj
Noida,UP
Summary
- With over 4.5 years of experience in IT, including two years of hands-on experience serving as an IT Analyst specializing in Database Backup Administration.
- Skilled in efficiently overseeing data center operations and configuring network setups. Experienced in collaborating with diverse IT teams and navigating cross-functional processes.
- Proficient in installing and updating backup software, and tailoring configurations for diverse databases and file systems.
- Familiar with the Sitecore platform and its related functionalities, contributing to efficiently managing digital content and customer experiences.
- Proficient in utilizing ServiceNow for incident resolution and adeptly managing pager incidents.
Overview
5
5
years of professional experience
Work History
IT Analyst
DELL EMC
11.2021 - Current
- Configured and maintained backups for various file systems
- Possess working proficiency with SQL databases such as SAP Hana, Oracle, DB2, and Sybase
- Managed installation and upgrades of backup servers and ensured data replication on data domains
- Monitored and addressed backup failures, collaborating with internal teams and external vendors as needed
- Produced and disseminated backup reports on daily, weekly, and monthly basis
- Responsively addressed and resolved pager alerts about backup failures
- Conducted checks on file system cleanable space, M Tree list, and Data Usage
- Reviewed alerts within Data Domain system, coordinating with support as required
- Generated support bundles and initiated manual cleaning processes
- Configured Data Domain as backend device for additional backup tools such as Networker.
Network Support Engineer
Niveshan Tech
04.2021 - 11.2021
- Led a team of two in overseeing the Data Center environment for Saharanpur Smart City project
- Configured Networks, Servers, Firewalls, Load Balancers, Web Proxy Gateways, and IP assignments, among other components
- Diagnosed and resolved network issues through thorough debugging and troubleshooting
- Possessed a comprehensive grasp of wired and wireless networks, firewalls, virtualization, and SD-WAN technologies
- Held responsible for the creation and management of both Functional Requirement Specifications (FRS) and System Requirement Specifications (SRS), presenting findings to higher management levels
- Conducted inspections of vendors providing services and products to Niveshan Technologies for Saharanpur site, ensuring product quality standards were met.
Network Infrastructure
Nidan Diagnostic Center
10.2019 - 01.2021
- Set up network infrastructure for hospital facilities
- Conducted routine software maintenance to ensure network functionality with updated data
- Worked alongside staff to prioritize patient triage in high-pressure situations based on collective data
- Utilized historical data to forecast demand, thereby reducing costs and increasing sales effectiveness
- Analyzed data to enhance distribution processes, boost efficiency, and pinpoint process variances.
Education
Bachelor of Technology in Computer Science -
Chandigarh University
Chandigarh07.2019
Diploma in Computer Science -
Chandigarh Polytechnic College
Chandigarh06.2016
12th -
PL Int. College
Saharanpur03.2013
Skills
- Azure Administrator Associate – Microsoft Certificate
- Cloud Digital leader – Google Cloud Certificate
- ITIL Certificate
- SQL databases, SAP Hana, Oracle, DB2, and Sybase
- Python
- Linux- Terminal & shell scripting
- Sitecore Certification in progress
- Customer Support
- IT Troubleshooting
- Data Analysis
Timeline
IT Analyst
DELL EMC
11.2021 - Current
Network Support Engineer
Niveshan Tech
04.2021 - 11.2021
Network Infrastructure
Nidan Diagnostic Center
10.2019 - 01.2021
Bachelor of Technology in Computer Science -
Chandigarh University
Diploma in Computer Science -
Chandigarh Polytechnic College
12th -
PL Int. College
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