Shubham Bhandari
Calgary
Summary
Results-driven management professional with strong focus on team collaboration and achieving goals. Proven track record of effective leadership, operational efficiency, and adaptability in dynamic environments. Skilled in strategic planning, process optimization, and fostering productive team cultures. Known for reliability and flexibility in meeting changing needs.
Overview
11
11
years of professional experience
Work History
Fleet Manager
New Way Trucking Ltd.
01.2024 - 06.2025
- Managed Safety, quality, productivity and customer delivery promises.
- Evaluated fleet performance metrics regularly to identify areas for improvement, leading to increased productivity and revenue growth.
- Managed fleet operations, optimizing route planning and vehicle utilization for efficiency.
- Developed maintenance schedules, reducing downtime and extending vehicle lifespan.
- Implemented fuel management systems, ensuring cost-effective consumption across fleet.
- Led team training programs, enhancing safety compliance and operational procedures.
Retail Store Manager
Walmart
08.2022 - 12.2023
- Directed daily store operations, ensuring optimal customer service and satisfaction.
- Developed employee schedules to maximize productivity while adhering to labor regulations.
- Led loss prevention initiatives, reducing shrinkage through staff training and strategic policies.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Optimized store displays and appearance via strategic merchandising.
Sales Manager
Arizers Solutions
02.2017 - 06.2022
- Developed and implemented sales strategies to enhance market presence and customer engagement.
- Conducted regular training sessions to equip staff with effective selling tools and best practices.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
Operations Manager
Developtech IT Solutions Pvt
03.2015 - 02.2017
- Managed Safety, Quality, Productivity and Customer Delivery Promises.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Streamlined daily operations to enhance efficiency and reduce bottlenecks.
- Managed inventory levels using ERP systems to optimize supply chain processes.
- Coordinated cross-functional teams to implement process improvements and ensure compliance.
- Developed training materials for staff to improve operational knowledge and performance.
Sales and Customer Service Representative
Central Town
01.2014 - 03.2015
- Answer inbound calls, chats, or emails from customers.
- Resolved customer inquiries efficiently, improving satisfaction ratings.
- Cultivated positive relationships with customers, resulting in repeat business.
- Trained new staff on customer service protocols and sales techniques.
- Increased customer satisfaction by addressing and resolving complex issues effectively.
Education
MBA - HR & Marketing
Panjab University
Chandigarh, India04-2015
BBA - Marketing
Panjab University
Chandigarh, India03-2013
Skills
- Six Sigma methodology
- Software Proficiency in Axon
- QA/QC Control
- Lean Manufacturing
- KAIZEN
- Safety Monitoring
- STrong Verbal and Written Communication
- Precision and Detailed Oriented Work
- Root Cause Analysis
Languages
English
Native or Bilingual
French
Elementary
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Interests
- DIY and Home Improvement
- Volunteering
- Reading
- Playing Sports
- Gym Workouts
- Music
Timeline
Fleet Manager
New Way Trucking Ltd.
01.2024 - 06.2025
Retail Store Manager
Walmart
08.2022 - 12.2023
Sales Manager
Arizers Solutions
02.2017 - 06.2022
Operations Manager
Developtech IT Solutions Pvt
03.2015 - 02.2017
Sales and Customer Service Representative
Central Town
01.2014 - 03.2015
MBA - HR & Marketing
Panjab University
BBA - Marketing
Panjab University
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