Summary
Overview
Work History
Education
Skills
Timeline
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Shubham Bangotra

Ottawa

Summary

Proactive and recently graduated with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior authorities with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

Overview

4
4
years of professional experience

Work History

Volunteer

Aids Community Of Ottawa
01.2024 - Current
  • Enhanced community engagement by organizing and leading outreach events.
  • Improved organizational efficiency by streamlining volunteer onboarding processes.

Team Member

Tim Hortons
11.2023 - 01.2024
  • Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.

Account Service Representative

RBC
11.2022 - 07.2023
  • Enhanced client satisfaction by efficiently addressing and resolving account-related issues.
  • Managed a diverse portfolio of accounts, ensuring timely delivery of services and accurate billing practices.
  • Implemented time-saving techniques that reduced administrative tasks while maintaining accuracy in recordkeeping.

Assistant

Lufa Farms
03.2021 - 09.2022
  • Ensured high quality of products in accordance with guidelines on world’s largest rooftop greenhouse
  • Created and updated physical records and digital files to maintain current , accurate and compliant documentation.
  • Communicated proactively with supervisors, immediately explained issues and teamed on appropriate solutions.
  • Kept team efficient and on-task by maintaining well-stocked and organized supplies.

General worker

Dollarama
01.2020 - 09.2020
  • Sorted and maintained inventories in accordance with predefined guidelines
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Adhered to company policies, safety procedures and performance standards.
  • Observed packing operations to verify conformance to specifications.

Education

High School Diploma -

Herzing College
Montreal, QC
2022

Bachelor of Arts - English

Ambedkar University
Delhi, INDIA
2018

Skills

  • Computer Skills
  • MS office (Word, Excel, PowerPoint), Google forms, Email’s
  • Time Management
  • Microsoft Dynamics
  • Scheduling Meetings
  • Accounting Techniques

Timeline

Volunteer

Aids Community Of Ottawa
01.2024 - Current

Team Member

Tim Hortons
11.2023 - 01.2024

Account Service Representative

RBC
11.2022 - 07.2023

Assistant

Lufa Farms
03.2021 - 09.2022

General worker

Dollarama
01.2020 - 09.2020

High School Diploma -

Herzing College

Bachelor of Arts - English

Ambedkar University

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Shubham Bangotra