Proactive and recently graduated with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior authorities with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Work History
Volunteer
2 Years 9 Months
Aids Community Of Ottawa | 01.2024 - Current
Enhanced community engagement by organizing and leading outreach events.
Improved organizational efficiency by streamlining volunteer onboarding processes.
Team Member
2 Months
Tim Hortons | 11.2023 - 01.2024
Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Account Service Representative
8 Months
RBC | 11.2022 - 07.2023
Enhanced client satisfaction by efficiently addressing and resolving account-related issues.
Managed a diverse portfolio of accounts, ensuring timely delivery of services and accurate billing practices.
Implemented time-saving techniques that reduced administrative tasks while maintaining accuracy in recordkeeping.
Assistant
1 Year 6 Months
Lufa Farms | 03.2021 - 09.2022
Ensured high quality of products in accordance with guidelines on world’s largest rooftop greenhouse
Created and updated physical records and digital files to maintain current , accurate and compliant documentation.
Communicated proactively with supervisors, immediately explained issues and teamed on appropriate solutions.
Kept team efficient and on-task by maintaining well-stocked and organized supplies.
General worker
8 Months
Dollarama | 01.2020 - 09.2020
Sorted and maintained inventories in accordance with predefined guidelines
Loaded, unloaded and moved material to and from storage and production areas.
Maintained work areas by cleaning and straightening for maximum productivity and safety.
Adhered to company policies, safety procedures and performance standards.
Observed packing operations to verify conformance to specifications.
Education
High School Diploma
Herzing College | Montreal, QC | 2022
Created goggle forms to survey 50 community members to collect information about their knowledge and purchasing behavior related to Aritzia products
Received appraise for the best MS PowerPoint presentation to pitch a marketing plan for the brand The Ordinary and Submitted weekly reports in MS Word to report progress on the project.
Elected Captain of a team for leading a group project to formulate plan and strategy on a selected canadian company to formulate marketing outcomes.
Bachelor of Arts - English
Ambedkar University | Delhi, INDIA | 2018
Completed professional development in the field of linguistics and presented thesis on language structure on indo-aryan language.