Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

SHUBHAM AHIR

HAMILTON

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

5
5
years of professional experience

Work History

Industrial Cleaner

Atlantic Beef Products Inc.
06.2023 - Current
  • Implement and follow proper safety procedures to ensure a clean and hazard-free work environment for all employees.
  • Implementing and maintaining effective cleaning processes to ensure a safe and hygienic working environment for all employees.
  • Ensure the proper handling, disposal, and storage of hazardous materials in accordance with regulatory guidelines.
  • Conduct regular inspections and audits of cleaning processes and procedures to identify any areas for improvement and ensure compliance with industry standards.

Process Guide

Amazon
02.2022 - 05.2023
  • Develop and implement innovative strategies to improve process efficiency and productivity.
  • Identify opportunities for process improvement and provide recommendations to streamline operations and increase efficiency.
  • Identify and address any potential bottlenecks in the process to ensure smooth and continuous operations.
  • Provide ongoing training and support to team members to ensure they understand and adhere to company policies and procedures.
  • Collaborate with cross-functional teams to gather information and identify areas for process improvement and optimization.

Security Guard

GardaWorld
04.2021 - 11.2022
  • Monitored premises to ensure safety and security for all personnel.
  • Regularly patrolled key patrols to identify and address potential security risks.
  • Responded promptly to alarms and incidents, ensuring swift resolution.
  • Managed access control by verifying identification of visitors and staff.
  • Provided exceptional customer service while interacting with the public and employees.

Education

2 Year Diploma -

CDI College
Montreal, QC

Skills

  • Workflow optimization
  • Equipment management
  • Interior and exterior patrol
  • CCTV monitoring
  • Power washer operation

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Industrial Cleaner

Atlantic Beef Products Inc.
06.2023 - Current

Process Guide

Amazon
02.2022 - 05.2023

Security Guard

GardaWorld
04.2021 - 11.2022

2 Year Diploma -

CDI College
SHUBHAM AHIR