Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

Shubham Adhikari

Summary

Experienced with restaurant management, operational oversight, and customer service excellence. Utilizes strategic planning to enhance efficiency and drive guest satisfaction. Track record of building cohesive teams and ensuring high standards of quality and service.

Overview

7
7
years of professional experience

Work History

Restaurant Owner

Ice House Restaurant
01.2024 - Current
  • Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
  • Maintained positive relationships with local community and government officials.
  • Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
  • Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
  • Recruited, hired, and trained talented staff to fill vacancies.

Team Leader

Magna
06.2023 - 12.2023
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Team Lead Preset Operator

Linamar
10.2021 - 05.2023
  • Quickly acquired new skills to enhance daily task efficiency and productivity
  • Delivered high levels of accuracy and timeliness in day-to-day duties
  • Demonstrated professionalism, respect, and teamwork in challenging scenarios
  • Maintained flexible schedules, including night, weekend, and holiday shifts
  • Resolved operational challenges and enhanced service delivery

General Laborer

TG Minto Corporation
09.2019 - 08.2021
  • Handled material movement between storage and production areas with precision
  • Supported team members on group-oriented tasks to improve output
  • Coordinated with colleagues to ensure workplace safety and meet tight deadlines
  • Reported defective equipment and ensured production standards through quality checks

Barista

Second Cup Coffee
04.2018 - 08.2019
  • Delivered friendly and professional service during busy periods to foster customer loyalty
  • Prepared diverse hot and cold beverages with a focus on quality and satisfaction
  • Maintained clean and organized work areas for optimal efficiency
  • Handled crowds effectively while ensuring quick and accurate service

Education

Bachelor of Business Administration and Management -

Conestoga College Institute of Technology and Advanced Learning
Kitchener, ON
04.2022

Commerce and Business Administration -

Thakur Das Bhargav Senior Secondary Model School
04.2017

Skills

  • Clerical Support
  • MS Office Proficiency
  • PPE Compliance
  • Safety Standards
  • Interpersonal Communication
  • Effective Communication
  • Organization
  • Time Management
  • Analytical Thinking
  • Excellent Team Collaboration
  • Menu development
  • Customer engagement
  • Inventory management
  • Vendor relations

Timeline

Restaurant Owner

Ice House Restaurant
01.2024 - Current

Team Leader

Magna
06.2023 - 12.2023

Team Lead Preset Operator

Linamar
10.2021 - 05.2023

General Laborer

TG Minto Corporation
09.2019 - 08.2021

Barista

Second Cup Coffee
04.2018 - 08.2019

Commerce and Business Administration -

Thakur Das Bhargav Senior Secondary Model School

Bachelor of Business Administration and Management -

Conestoga College Institute of Technology and Advanced Learning

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Shubham Adhikari