Shubham
Surrey,BC
Summary
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering a collaborative and adaptable workplace.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
Pizza Hut
01.2024 - 10.2025
- Inventory and cost control: Managed cost controls and conducted daily inventory audits to ensure compliance with operational budgets.
- Conflict Resolution: Handled inquiries and resolved customer complaints and concerns.
Baker, Baker assistant, and Production worker
Pita Bread Factory
05.2021 - 05.2025
- Production: Set up and clean up machinery parts to ensure equipment in safe working order.
- Coordination: Coordinated with supervisors and production workers to run lines smoothly.
- Monitored baking processes to ensure consistent texture and flavour.
- Operated industrial mixers and ovens to produce high-quality pita bread.
- Trained new staff on safe food handling and baking techniques.
Security Guard
SSR Security Ltd.
03.2023 - 09.2023
- Patrols: Conduct important route patrols to ensure business premises safety.
- Prepared detailed incident reports for management review and analysis.
Education
Certificate - Office Administration
British Columbia Institute of Technology
Burnaby03-2027
Certificate - Investment
Investment Funds Institute of Canada
Toronto, ON05-2024
Post-graduate Diploma - Business And Project Management
Vancouver Community College Downtown
Vancouver, BC12-2022
Skills
- Attention to detail: Strong observation skills, and focus on delivering accurate results
- Collaborative: A team player with collaborative mindset
- Keyboard skills: Typing speed 45wpm with high accuracy
- Problem solving: Proven analytical skills to resolve the customer concerns using BLAST method
- Multitasking: Able to handle multiple tasks without compromising quality
Languages
English
Professional Working
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Certification
Canadian investment funds certificate
Work Preference
Work Type
Full TimePart TimeLocation Preference
RemoteHybridOn-SiteTimeline
Assistant Manager
Pizza Hut
01.2024 - 10.2025
Security Guard
SSR Security Ltd.
03.2023 - 09.2023
Baker, Baker assistant, and Production worker
Pita Bread Factory
05.2021 - 05.2025
Certificate - Office Administration
British Columbia Institute of Technology
Certificate - Investment
Investment Funds Institute of Canada
Post-graduate Diploma - Business And Project Management
Vancouver Community College Downtown
HIGHLIGHTS
- Financial Services & Administration: Current student at BCIT Office Administrator holding a Canadian Investment Funds certificate, demonstrating a strong foundation in financial regulations and lending principles.
- Risk & Compliance Focus: Skilled in reviewing documentation with strict attention to detail to ensure compliance with internal policies and accurate financial risk assessment.
- Technical Proficiency: Certified Microsoft Office Specialist with advanced skills in Excel and Sage 50 for efficient data entry, financial reporting, and document verification.
- Reliable & Analytical: Disciplined professional with a collaborative mindset, capable of analyzing information to support informed decision-making and delivering accurate results in high-pressure environments.