SHUBH PATEL
Brampton,Canada
Summary
Enthusiastic and customer-focused professional with a diverse background as a Sales Associate in Airport Duty Free, specializing in luxury perfumes, and at a fashion retail store offering a variety of clothing items. This varied experience has equipped me with a unique blend of retail expertise and technical skills. Currently pursuing a bachelor's degree in computer science at Algoma University, I am eager to leverage this distinctive skills in a dynamic role that combines my passion for customer service with my evolving knowledge in Selling. Known for delivering exceptional customer service, adeptly handling transactions, and collaborating effectively within team environments. Demonstrated ability to create positive customer experiences, ensuring satisfaction, and contributing to overall business success.
Overview
3
3
years of professional experience
Work History
Sales Associate
Airport Duty Free
07.2023 - Current
- Provide excellent customer service, ensuring a positive and memorable shopping experience
- Demonstrated exceptional sales skills by achieving a single-day sales record of $11,000.
- Collaborate with team members to achieve sales targets and uphold seamless store operations
- Stay updated on product knowledge to assist customers with informed purchasing decisions.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Sales Associate
Zara
04.2023 - 07.2023
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Sales Associate
Motiwala Perfumes
02.2021 - 01.2023
- Demonstrated an in-depth understanding of various fragrance categories, enabling effective product recommendations based on customer preferences.
- Conducted product demonstrations and explained key features and benefits, leading to increased customer interest and sales.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Managed customer returns and exchanges, adhering to store policies while keeping customer satisfaction a top priority.
Education
HIGH SCHOOL -
Radiant English Academy
Gujarat, IndiaBACHELOR'S OF COMPUTER SCIENCE - Web Development
Algoma University
Ontario, Canada07.2026
Skills
- Platform expertise
- Customer Service Excellence
- Transaction Handling
- Team Collaboration
- Sales and Retail Operations
- Interpersonal Communication
- Cash Handling and Management
- Positive Customer Experiences
- Problem-Solving
- Inventory Control
Languages
English
Full Professional
Hindi
Native or Bilingual
French
Elementary
Timeline
Sales Associate
Airport Duty Free
07.2023 - Current
Sales Associate
Zara
04.2023 - 07.2023
Sales Associate
Motiwala Perfumes
02.2021 - 01.2023
HIGH SCHOOL -
Radiant English Academy
BACHELOR'S OF COMPUTER SCIENCE - Web Development
Algoma University
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