Summary
Overview
Work History
Education
Skills
Certification
Languages
Community Service
Timeline
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SHUBH MALHOTRA

SHUBH MALHOTRA

Summary

Experienced in customer-facing roles, utilizing upselling techniques and in-depth product knowledge to drive success. Skilled in providing personalized customer training and engaging clients effectively. Proactive multitasker with strong interpersonal skills and adept cash handling. A key contributor to team achievements, excelling in managing diverse responsibilities seamlessly. Excellent at working diligently and meeting employers' expectations.

Overview

1
1
Certification

Work History

Shift Manager

Noodle Box
  • Greeting Customers: the first point of contact for guests, welcoming them warmly and guiding them to their seats.
  • Managing Reservations: Handling walk-in and reservation requests and ensuring that seating is organized and efficient.
  • Providing Menu Information: Explaining menu items, daily specials, and making recommendations to enhance the dining experience.
  • Taking and Serving Orders: Accurately taking food and drink orders and ensuring they are communicated to the kitchen and bar staff.
  • Customer Service: Regularly checking on guests to ensure their satisfaction, addressing any inquiries, and managing complaints professionally.
  • Maintaining Cleanliness: Keeping the dining area clean and organized, including setting and clearing tables.

Cook

PIZZA HUT
  • Preparation and Cooking: Cooks are responsible for preparing pizza dough, sauces, and toppings, as well as cooking pizzas in the ovens according to Pizza Hut’s specifications. They follow established recipes to ensure consistency in taste and presentation.
  • Kitchen Equipment: Operate kitchen equipment safely and efficiently, including ovens, dough mixers, and fryers, adhering to safety guidelines to prevent accidents and injuries.
  • Inventory Management: Monitor ingredient levels, request resupplies as necessary, and manage stock rotation to use ingredients before their expiration dates. This includes keeping the kitchen well-stocked.
  • Safety and Cleanliness: Maintain a clean and organized kitchen environment by regularly cleaning work surfaces, cooking equipment, and floors, and disposing of waste appropriately. Ensuring food safety and hygiene standards are upheld is essential.
  • Customer Service: Although primarily focused on cooking, Pizza Hut cooks contribute to overall customer satisfaction by ensuring timely and accurate preparation of food orders, helping create a positive dining experience.
  • Team Collaboration: Work closely with other kitchen staff to coordinate tasks and ensure prompt order fulfillment during busy service periods, demonstrating teamwork and effective cooperation.

Education

Kinsology - Health Sciences

Langara College
Vancouver, None

Skills

  • People pleaser
  • Passionate and determined
  • Product knowledge
  • Cash handling expertise
  • Interpersonal skills
  • Teamwork and collaboration
  • Multitasking capability
  • Fast learner
  • Heighly dependable
  • Exelent attention to details

Certification

Serve it right

Languages

English
Full Professional
Hindi
Native or Bilingual

Community Service

Kalsa Aid, Jalandhar, Punjab, 2022-06, 2022-08, Participated in medical camps, helping in providing Healthcare services., Developed strong communication skills through interaction with various stakeholders such as volunteers, members of the public and other organizations., Ensured compliance with health and safety regulations during all activities involving volunteers.

Timeline

Shift Manager

Noodle Box

Cook

PIZZA HUT

Kinsology - Health Sciences

Langara College

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