Shubdeep Singh Khangura
Greater Sudbury
Summary
Proven leader and dedicated professional with experience at John Law, adept at enhancing customer experiences and streamlining operations. Excelled in multitasking and team collaboration, significantly improving service delivery. Skilled in POS systems and patient care, demonstrating a strong work ethic and exceptional customer service. Developed impactful training programs, fostering employee growth and operational efficiency.
Overview
8
8
years of professional experience
Work History
Server
John Law
06.2017 - 01.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Clinical Extern
HSN
05.2023 - 12.2023
- Conducted pre-and post-operative assessments under supervision, contributing to comprehensive surgical planning and recovery measures.
- Aided in accurate diagnosis by efficiently collecting and processing lab specimens for analysis.
- Improved workflow efficiency by maintaining clean and organized workstations, ensuring the availability of necessary supplies.
- Fostered positive relationships with patients'' families through transparent communication regarding treatment plans and progress updates.
Supervisor
John Law
09.2021 - 09.2022
- Coordinated cross-functional projects to achieve organizational goals.
- Trained staff on best practices to enhance service delivery.
- Developed training programs for enhanced employee performance.
- Conducted performance reviews to support employee development.
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- engagement
Languages
English
Professional Working
Timeline
Clinical Extern
HSN
05.2023 - 12.2023
Supervisor
John Law
09.2021 - 09.2022
Server
John Law
06.2017 - 01.2025
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