Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shubangi Batra

Etobicoke,ON

Summary

Experienced and customer-oriented professional with a strong background in the food and beverage industry. Proven ability to deliver exceptional service in fast-paced environments while ensuring customer satisfaction. Skilled in providing welcoming and efficient service, managing reservations, taking orders, and recommending menu items. Proficient in POS systems adept at handling cash transactions, and maintaining a tidy and organised front-of-house area. Excellent communication and interpersonal skills, dedicated to creating a positive dining experience for guests.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Restaurant Supervisor

Samosa and Sweet factory
01.2024 - 04.2024
  • Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
  • Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
  • Hired, trained and mentored staff to meet and exceed high quality standards.
  • Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.

SUPERVISOR

A&W Restaurants
04.2023 - 04.2024
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

BARBACK AND SERVER

Frankie's Italian
09.2023 - 12.2023
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
  • Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
  • Learned how to make wide variety of mixed drinks.

Server/ Server Assistant/Barback

The Chefs' House
07.2023 - 10.2023
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Line Cook and Server

Pur and Simple
01.2023 - 08.2023
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

Education

Bachelor of Arts - Food And Beverage Management

George Brown College
Toronto, ON
08.2024

Skills

  • Cooking
  • Leadership
  • Supervising Experience
  • Cleaning Experience
  • Materials Handling
  • Customer Service
  • Food Service
  • Cash handling
  • Punctual
  • Communication Skills

Certification

  • Smart Serve
  • Food Handler Certification
  • CPR Certification

Timeline

Restaurant Supervisor

Samosa and Sweet factory
01.2024 - 04.2024

BARBACK AND SERVER

Frankie's Italian
09.2023 - 12.2023

Server/ Server Assistant/Barback

The Chefs' House
07.2023 - 10.2023

SUPERVISOR

A&W Restaurants
04.2023 - 04.2024

Line Cook and Server

Pur and Simple
01.2023 - 08.2023

Bachelor of Arts - Food And Beverage Management

George Brown College

Similar Profiles

CREATE PROFILE
Shubangi Batra