Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic

Shubam Joshi

Chemical Laboratory Technician
Halifax,CA

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

5
5
years of professional experience
1
1
Certificate

Work History

Fire Assay Technician

AGAT Laboratories
09.2022 - 07.2023
  • Maintained safe, tidy and organized laboratory environment for accurate test results.
  • Maintained documentation on tests performed in lab.
  • Performed testing and quality control using approved laboratory procedures and instrumentation.
  • Monitored testing procedures to meet criteria and maintain quality control.
  • Inspected laboratory equipment to maintain good working condition for optimal results.
  • Prepared samples for analysis by performing complex sample preparation tasks.

Team Leader

McDonald’s Restaurant
09.2019 - 09.2022
  • Trained other employees in customer service, food safety, and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.

Sales Associate

Apple
09.2019 - 01.2020
  • Engaged with customers to build rapport and loyalty.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Pharmacy Technician

Civil Hospital
01.2019 - 08.2019
  • Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
  • Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
  • Affixed correct labels to direct patients to correctly take medication as recommended by healthcare provider.
  • Prepared medications in blister packs to provide safe and convenient way to take prescribed medication.
  • Reviewed and evaluated orders for non-formulary to identify generic alternatives.
  • Communicated issues and reactions to specific medications to intercept potential errors.
  • Educated patients on medication, tools and equipment to promote patient-centered care and increase adherence to treatment.
  • Complied with pharmacy regulations to increase quality of health care and inhibit criminal abuse of drugs.
  • Evaluated drug therapy to drive appropriate medicine use.
  • Helped patients overcome vaccine hesitancy by providing facts about efficacy and safety data.
  • Reported adverse drug events to comply with regulatory policies and procedures.

Education

Chemical Laboratory Technician Diploma - Laboratory Techniques: Pathway of Specialization in Analytical Chemistry Or Biotechnology

Sheridan College Institute of Technology And Advanced Learning
Brampton, ON
09.2022

Pharmacy Technician - Pharmacy

Mehr Chand Polytechnic College
Jalandhar, Punjab, India
03.2018

Skills

  • Laboratory Assay Analysis
  • Microsoft Word
  • Laboratory Techniques
  • Instrument Calibration
  • Suggestive Selling
  • Customer Service
  • Customer Engagement
  • Cash Handling
  • Microsoft Excel
  • Sales Training
  • Intuit QuickBooks

Additional Information

  • Full Time Availability
  • Willing To Relocate
  • Class 5 Driver License
  • Have My Own Car

Certification

  • Technologist in Chemistry
  • SC - Specialist in Chemistry

Timeline

Fire Assay Technician

AGAT Laboratories
09.2022 - 07.2023

Team Leader

McDonald’s Restaurant
09.2019 - 09.2022

Sales Associate

Apple
09.2019 - 01.2020

Pharmacy Technician

Civil Hospital
01.2019 - 08.2019

Chemical Laboratory Technician Diploma - Laboratory Techniques: Pathway of Specialization in Analytical Chemistry Or Biotechnology

Sheridan College Institute of Technology And Advanced Learning

Pharmacy Technician - Pharmacy

Mehr Chand Polytechnic College

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Shubam JoshiChemical Laboratory Technician