Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Timeline
Generic

SHUBAM

Bridgewater,NS

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience
1
1
Certification

Work History

General Manager

Subway
01.2021 - 01.2024
  • Lead and manage a team of employees, including hiring, training, and scheduling staff
  • Ensure a high level of customer satisfaction by maintaining excellent service standards and addressing customer concerns or complaints
  • Oversee day-to-day operations, including food preparation, inventory management, and cleanliness to meet Subway's quality and hygiene standards
  • Manage the restaurant's budget, monitor expenses, and implement cost-control measures to optimize profitability
  • Ensure compliance with Subway's policies, procedures, and health and safety regulations
  • Implement marketing strategies to drive sales and increase customer traffic
  • Monitor and maintain food quality, ensuring that all products meet Subway's specifications
  • Address operational challenges promptly and implement effective solutions.

Delivery Driver

Empire Foods
07.2020 - 12.2020
  • Plan and organize delivery routes to optimize efficiency and ensure timely deliveries
  • Load and unload goods from the delivery vehicle, ensuring proper handling and securing of items to prevent damage
  • Maintain accurate records of deliveries, including receipts, manifests, and any required documentation
  • Interact with customers professionally and courteously during the delivery process, providing a positive representation of the company
  • Obey traffic laws and regulations to ensure safe and legal operation of the delivery vehicle
  • Perform routine vehicle maintenance, such as checking fluid levels, tire pressure, and reporting any mechanical issues
  • Manage time effectively to meet delivery deadlines and optimize overall delivery efficiency.

Technician II

Amazon Warehouse
03.2019 - 06.2020
  • Design, install, and configure computer networks, including local area networks (LANs), wide area networks (WANs), and intranets
  • Install and set up networking hardware components such as routers, switches, firewalls, and other networking devices
  • Configure and maintain network operating systems and software, ensuring compatibility and optimal performance
  • Diagnose and resolve network issues, including connectivity problems, hardware malfunctions, and software errors
  • Maintain accurate records and documentation of network configurations, issues, and resolutions
  • Provide technical support to end-users, assisting with network-related problems and ensuring a smooth and reliable network experience
  • Work collaboratively with other IT professionals, including system administrators and cybersecurity experts, to ensure the overall integrity and security of the IT infrastructure
  • Perform regular maintenance tasks, updates, and upgrades to ensure the network's reliability and adherence to industry standards.

Education

Computer Networking Technician Systems -

Centennial College
Toronto, ON
05.2020

Skills

  • Customer service
  • Computer literacy
  • Food service
  • Time management
  • Communication skills
  • Documentation review
  • Leadership
  • Employee reviews

Certification

Class 5 With Air Brake Endorsement.

References

References available upon request.

Languages

English
Hindi
Punjabi

Timeline

General Manager

Subway
01.2021 - 01.2024

Delivery Driver

Empire Foods
07.2020 - 12.2020

Technician II

Amazon Warehouse
03.2019 - 06.2020

Computer Networking Technician Systems -

Centennial College
SHUBAM