
• Involved in ensuring status of aircraft readiness for flight, allowing passengers to enplane and deplane aircraft
• Prescribed boarding passes, aided in rechecking for passengers
• Collaborated alongside pilots and cabin crew to confirm flight paths, passenger counts, and ensuring all passengers were aboard at the time of take-off.
• Handled crises such as delayed flights by maintaining transparent communication with passengers
• Ensured all passengers had a positive experience by troubleshooting problems that arose and providing assistance with strollers, portering wheelchairs
• Communicated with other airports regarding passenger’s luggage number, passenger numbers and passenger needs such as disability aids