Shuai (Paul) Chen
North York,ON
Overview
5
5
years of professional experience
Work History
Administrative Assistant (Hybrid)
Weilai Co., Ltd.
Sichuan, China
05.2024 - 12.2025
- Executed daily financial operations and data entry with high precision, ensuring the integrity of departmental records
- Collaborated with the finance team on invoice reconciliation and expense tracking, utilizing Excel to streamline reporting workflows
- Managed sensitive client information with strict adherence to privacy and confidentiality standards
Work Study Student
School of MEM&ES, King’s University College
London, Ontario
05.2021 - 05.2024
- Translated complex academic/financial information into clear, simple explanations for students and staff
- Assisted with written communications and internal updates to support departmental operations
- Maintained records and supported administrative tasks in accordance with internal procedures
- Communicated professionally with staff and students to support a smooth workflow
Server & Assistant
Take Sushi Restaurant
London, Ontario
05.2021 - 04.2023
- Managed high-volume financial transactions (Cash/Debit/Credit) while consistently balancing the till with zero discrepancies
- Identified customer needs through active listening and recommended menu options to enhance the dining experience and drive retention
- Negotiated and resolved service issues under high-pressure conditions, maintaining a professional brand image
Exam Proctor
Western University
London, Ontario
09.2023 - 05.2024
- Safeguarded examination integrity by strictly enforcing institutional policies and documenting irregularities for official review
Education
Management And Organizational Studies
King’s University College At Western University
05-2024
Skills
- Solid understanding of basic banking concepts, including deposits, withdrawals, transfers, and everyday account transactions
- High attention to detail and accuracy when handling financial data, cash-related tasks, and transaction records
- Strong customer service skills developed through client-facing and office-based roles, with the ability to handle customer inquiries professionally and calmly
- Ability to explain financial information clearly and simply to customers, helping them understand products, processes, and next steps
- Proficient in data reconciliation and reporting using advanced Excel to support business decision-making
- Fully bilingual in English and Mandarin; proficient in professional verbal and written communication in both languages to assist a diverse client base
Finance & Business Analysis project
Data Reconciliation & Reporting Using Excel
- Analyzed complex datasets using advanced Excel, delivering data-driven insights to support business objectives
- Consolidated and validated data from multiple sources to ensure accuracy and clarity in reporting
- Translated quantitative findings into concise summaries and recommendations aligned with business objectives
Timeline
Administrative Assistant (Hybrid)
Weilai Co., Ltd.
05.2024 - 12.2025
Exam Proctor
Western University
09.2023 - 05.2024
Work Study Student
School of MEM&ES, King’s University College
05.2021 - 05.2024
Server & Assistant
Take Sushi Restaurant
05.2021 - 04.2023
Management And Organizational Studies
King’s University College At Western University