Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Shrutva Desai

Moncton,NB

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Personal Support Worker

Autumn Lee
07.2023 - Current
  • Monitored client vital signs, administered medications, and tracked behaviours to keep the healthcare supervisor well-informed.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationships.
  • Handled incoming mail, bills and invoices and completed appointments.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
  • Supported patients' daily hygiene needs by assisting with bathing, dressing, dental care, and personal grooming.
  • Laundered items, changed sheets and made beds to keep patients' bedrooms clean.

Cashier

Walmart
08.2023 - Current
    • Helped customers complete purchases, locate items, and join reward programs.
    • Encouraged customers to make additional purchases by highlighting current deals and keeping the lane well-stocked.
    • Answered questions about store policies and addressed customer concerns.
    • Mentored new employees on cashier duties and best practices, improving staff performance.

Personal Caregiver

La Residence Siesta Ltd
07.2023 - 10.2023
  • Maintained clean personal areas and prepared healthy meals to support clients' nutritional needs.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Supported patients' daily hygiene needs by assisting with bathing, dressing, dental care, and personal grooming.
  • Administered medication as directed by a physician.

Manufacturer

Irving Tissue
07.2023 - 10.2023
  • Consistently met deadlines by prioritizing tasks effectively and efficiently managing resources.
  • Developed and implemented safety protocols for manufacturing processes.
  • Evaluated and implemented new technologies to increase productivity, production, and capacity.
  • Examined incoming materials and compared to documentation for accuracy and quality.

Customer Service Representative

Husky Gas Station
01.2022 - 06.2023
  • Managed timely and effective replacement of damaged or missing products.
  • Sought ways to improve processes and services provided.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Trained staff on operating procedures and company services.

Laboratory Assistant

Loyalist College
01.2022 - 04.2023
  • Served as a reliable source of information for colleagues seeking assistance or clarification on laboratory procedures or equipment use.
  • Conducted thorough literature reviews before experimentation, incorporating relevant findings into study designs to enhance project outcomes.
  • Collaborated with interdisciplinary teams to achieve project goals within specified timelines and resource constraints.
  • Prepared blood smears and determined levels of normalcy.
  • Prepared, embedded, cut, stained, mounted, labeled and catalogued tissue sections.
  • Developed and implemented new protocols to improve accuracy of laboratory results.
  • Performed testing and quality control using approved laboratory procedures and instrumentation.
  • Improved laboratory efficiency by streamlining sample processing and data recording procedures.
  • Conducted chemical analyses using [Type] equipment and recorded results on a computer.
  • Prepared reagents and solutions following standard laboratory formulas and procedures.
  • Prepared reagents, media and solutions to use for laboratory testing and analysis.
  • Maintained documentation on tests performed in the lab.

International Student Ambassador

Loyalist College
01.2022 - 04.2023
  • Studied objectives, promotional policies or needs of organizations to develop public relations strategies influencing public opinion or promoting ideas.
  • Increased awareness of cultural diversity on campus by delivering presentations at various university events and workshops.
  • Answered questions from visitors and potential students about university life.
  • Collaborated with internal and external stakeholders to identify key messages and create compelling content for press releases and other materials.
  • Interacted with university and prospective students and parents during tours and student visit days, answering questions and providing insight.
  • Organized multicultural celebrations showcasing diverse traditions and promoting inclusivity among the student body.
  • Enhanced international student satisfaction by effectively addressing their concerns and providing timely support.

Pharmacy Assistant

Healthy Fy Pharmacy
01.2023 - 04.2023
  • Provided support during immunization clinics, contributing to improved public health outcomes within the community.
  • Coordinated with insurance representatives to process claims and calculate correct patient co-pay information.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
  • Prepared unit-dose medications for hospitals or long-term care facilities, ensuring accurate labeling for proper administration.
  • Processed payments for prescriptions and accurately completed cash and credit card transactions.

Administrative Assistant and Data Entry

Melsiko Overseas
01.2021 - 12.2021
  • Created and maintained databases to track and record customer data.
  • Scheduled office meetings and client appointments for staff teams.
  • Managed department budgets and generated financial reports for management review.
  • Developed strategies to streamline and improve office procedures.

IELTS Trainer

Melsiko Overseas
01.2021 - 12.2021
  • Demonstrated principles of subject material and advanced methods to students.
  • Prepared progress reports on student growth to present to corporate leadership.
  • Organized workshops for students focusing on advanced vocabulary development, grammar accuracy, and idiomatic expressions essential for high-scoring IELTS performance.
  • Multitasked and prioritized student assignments to meet strict deadlines and last-minute requests.

Education

Diploma - Biotechnology

Loyalist College of Applied Arts And Technology
Belleville, ON
04.2023

No Degree - X-ray Technician And Radiologist

B.N Patel Institute Of Applied Health Science
Anand, Gujarat, India
07.2021

No Degree - Medical Laboratory Technology

Certificate in Medical Laboratory Technician :CMLT
Anand, Gujarat, India
10.2020

Higher Secondary Education -

IB Patel English Medium School
Anand, India
05.2019

Skills

  • Quality Control Procedures
  • Adaptable to change
  • Biohazard Waste Disposal
  • Supportive Companionship
  • Workflow Coordination
  • Research and documentation
  • Hematology
  • Buffer preparation
  • File Management
  • Sterile technique
  • Abnormality and Disease Detection
  • Medical Laboratory Assistant (MLA)
  • Aseptic Techniques
  • Medical Laboratory Technician

Languages

English
Full Professional
Hindi
Full Professional
Gujarati
Native or Bilingual
French
Elementary

Certification

  • Workplace Standard First Aid and CPR/AED level C CSA Std. Z1210-17 - Intermediate
  • WHMIS ( Workplace Hazardous Materials Information System)


Timeline

Cashier

Walmart
08.2023 - Current

Personal Support Worker

Autumn Lee
07.2023 - Current

Personal Caregiver

La Residence Siesta Ltd
07.2023 - 10.2023

Manufacturer

Irving Tissue
07.2023 - 10.2023

Pharmacy Assistant

Healthy Fy Pharmacy
01.2023 - 04.2023

Customer Service Representative

Husky Gas Station
01.2022 - 06.2023

Laboratory Assistant

Loyalist College
01.2022 - 04.2023

International Student Ambassador

Loyalist College
01.2022 - 04.2023

Administrative Assistant and Data Entry

Melsiko Overseas
01.2021 - 12.2021

IELTS Trainer

Melsiko Overseas
01.2021 - 12.2021

Diploma - Biotechnology

Loyalist College of Applied Arts And Technology

No Degree - X-ray Technician And Radiologist

B.N Patel Institute Of Applied Health Science

No Degree - Medical Laboratory Technology

Certificate in Medical Laboratory Technician :CMLT

Higher Secondary Education -

IB Patel English Medium School
  • Workplace Standard First Aid and CPR/AED level C CSA Std. Z1210-17 - Intermediate
  • WHMIS ( Workplace Hazardous Materials Information System)


Shrutva Desai