Summary
Overview
Work History
Education
Skills
Languages
Availability
Timeline
Generic

Shruti Sinha

Toronto,ON

Summary

Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Overview

1
1
year of professional experience

Work History

Retail Worker

Reliance Trends
01.2022 - 09.2022
  • Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
  • Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
  • Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Strengthened communication skills through regular interactions with others.

Retail Worker

Chroma
05.2021 - 12.2021
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Prioritized helping customers over completing other routine tasks in store.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Developed strong rapport with customers and created positive impression of business.

Education

MBA - Human Resources

York University
Toronto, ON
09.2024

Bachelor of Arts - English Literature

Amity University
Noida
05.2019

Skills

  • Cross-selling strategies
  • Team Cooperation
  • Adaptable and Flexible
  • Positive Customer Engagement
  • Excellent Written and Verbal Communication
  • Sales proficiency
  • Customer Assistance

Languages

English
Full Professional
Hindi
Native or Bilingual

Availability

Monday: Opening till 2:30PM  Tuesday: Opening till 2:30PM  Wednesday: Opening till 2:30PM  Thursday: Opening till 2:30PM  Friday: Open to Close  Saturday: Open to Close  Sunday: Open to Close

Timeline

Retail Worker

Reliance Trends
01.2022 - 09.2022

Retail Worker

Chroma
05.2021 - 12.2021

MBA - Human Resources

York University

Bachelor of Arts - English Literature

Amity University

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Shruti Sinha