Shruti Kapoor
Etobicoke,ON
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
2
2
years of professional experience
Work History
Office Assistant
Woodland Kithen
11.2022 - 12.2023
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- answer incoming call,providing informations and transfers calls
- respond customers inquiries and complaints
Store Team Member
Value Village
12.2021 - 10.2022
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Developed strong relationships with regular customers which increased return visits.
- resolve customer complaints regarding sales and service
- handled payment by cash,credit card
- maintained clean area and orderly checkout area as well as other cleaning duties
Education
Bachelor Of Accountacy - Commerce
Hmv College
Punjab06.2019
Skills
- Customer Service
- Positive Attitude
- Time Management
- Data Entry
- Verbal Communication
- Dedicated Team Player
- Mail handling
- Front Office Management
Languages
English
Elementary
Timeline
Office Assistant
Woodland Kithen
11.2022 - 12.2023
Store Team Member
Value Village
12.2021 - 10.2022
Bachelor Of Accountacy - Commerce
Hmv College