Summary
Overview
Work History
Education
Skills
Timeline
Generic
Shruti Shivaramakrishnan

Shruti Shivaramakrishnan

Patient Engagement | Content Strategy | Organic Growth
Markham

Summary

Healthcare content strategist and patient advocate dedicated to creating impactful, empathy-driven solutions that improve access to care.

Shaped platforms, driven community growth, and inspired action through compelling storytelling and thoughtful patient engagement.

Expertise includes content strategy, organic growth, product design, customer experience, and cross-functional collaboration, aligning teams to deliver user-focused solutions.

A systems mindset and deep understanding of patient needs enable the creation of meaningful connections between patients and organizations, fostering lasting, positive change in healthcare.

Overview

7
7
years of professional experience

Work History

Social and Content Development Manager

Neura Health
New York, USA
04.2024 - Current
  • Created educational social media content that simplified complex neurological disease information, effectively engaging patients with chronic conditions.
  • Supported B2C membership conversions and contributed to B2B patient activations.

Founding Member

GetCopayHelp
03.2024 - Current
  • Built and launched a platform to connect patients to assistance programs, reducing medication costs.
  • Designed patient-friendly features and conducted outreach for research and validation.
  • Developed content strategy and advocacy efforts, driving early growth and partnerships

Membership Advisor

Neura Health
04.2023 - 03.2024

Converted inquiries into memberships by effectively communicating clinic benefits.

Staff Writer

The Mighty
07.2023 - 01.2024
  • Authored engaging articles on healthcare and chronic illness topics, fostering a sense of community and support among readers.
  • Crafted newsletter introductions that achieved some of the highest open rates in company history, showcasing a deep understanding of audience engagement.
  • Developed compelling, relatable content tailored to individuals navigating chronic health challenges, driving traffic and platform loyalty.

Content Marketing Consultant

Milaap
12.2021 - 07.2022
  • Revitalized social media strategies and restructured processes, driving measurable engagement growth.
  • Provided strategic guidance to optimize workflows and align with organizational goals.

Head – Content & Social Media

Milaap
10.2017 - 08.2019
  • Directed campaigns raising ₹100 crores through impactful storytelling and donor engagement.
  • Managed a team to create strategies enhancing brand visibility and user retention.

Education

PowerMBA -

The Power Business School
Remote
01-2021

Bachelor of Technology - Biotechnology

SASTRA University
Thanjavur, India
05-2011

Skills

  • Content and Social Strategy

  • Patient Advocacy and Engagement

  • Product Design & Research

  • B2C & B2B Marketing

  • Leadership

  • Systems Thinking

Timeline

Social and Content Development Manager

Neura Health
04.2024 - Current

Founding Member

GetCopayHelp
03.2024 - Current

Staff Writer

The Mighty
07.2023 - 01.2024

Membership Advisor

Neura Health
04.2023 - 03.2024

Content Marketing Consultant

Milaap
12.2021 - 07.2022

Head – Content & Social Media

Milaap
10.2017 - 08.2019

PowerMBA -

The Power Business School

Bachelor of Technology - Biotechnology

SASTRA University
Shruti ShivaramakrishnanPatient Engagement | Content Strategy | Organic Growth